Assistant Director for Public Services (Chief Public Services Officer) - Russell Library

Assistant Director for Public Services (Chief Public Services Officer) - The Russell Library (Middletown, CT) seeks a creative, innovative, and outwardly-focused individual to elevate our services to "exceptional" by coordinating all public-facing Library departments and implementing community-oriented changes in keeping with Russell Library's mission.  The Library is poised to become a transformational force in Middletown -- join us now to become a part of something great! 
     Middletown is a vibrant, growing and extremely diverse community of nearly 48,000 residents, located on the Connecticut River, in the center of the Nutmeg State.  Home to two colleges and universities, a thriving downtown, a rich cultural and dining scene, and a unique combination of urban, suburban and rural life, Middletown has something to offer everyone.  Founded in 1875, the Russell Library is a 501(c)(3) organization that serves as the principal public library for the City of Middletown, with a full range of services aimed at 21st-century users.  The Library Board of Trustees and library staff (including the CPSO) will begin a strategic planning process this winter, to set a course for success in community transformation in the coming years. 
     The CPSO is responsible for the coordination of the Circulation/Technical Services, Children's/Teen, Adult Services, and Programming and Community Engagement staff and functions.  The CPSO, the Assistant Director for Administrative Services (Chief Administrative Officer), and the Library Director form Russell's executive team.  The successful candidate will show a proven track record of leadership, team-building, and innovation.  They must possess strong technology skills as well as experience with change management, process and efficiency management, user-centered design and project oversight.  Experience with managing library marketing and publicity, including websites, social media management, and e-newsletters, is strongly preferred.
     Minimum qualifications include a Master's Degree in Library Science and at least four years of supervisory experience, including two years supervising a major library department, or an equivalent combination of education and experience.  40 hours per week; some evenings and weekends required.  Exempt, non-union.
     Starting salary range: 76,918 - $91,707, depending on experience and qualifications, plus a competitive employee benefits package.
     Please email a resume and cover letter to Ramona Burkey, Library Director, at rburkey@russelllibrary.org no later than 4:00 p.m. on Friday, August 24, 2018.

Public Services Librarian, Reference and Instruction - Eastern Connecticut State University

Public Services Librarian, Reference and Instruction - J. Eugene Smith Library, Eastern Connecticut State University. Assistant Librarian rank; full time; tenure track.
     RESPONSIBILITIES: Provide reference and information services to Eastern’s Smith Library users. Responsible for reference desk coordination and scheduling of Library Faculty and Lecturers. Assist Information Literacy Librarian with planning and delivery of the library’s instruction program. Support Access Services functions as circumstances dictate. Report to the Head of Public and Research Services.
     SPECIFIC RESPONSIBILITIES AND ABILITIES: Provide reference and information services to library users. Coordinate and schedule reference desk coverage. Assist the Information Literacy Librarian in developing instructional materials for classroom or online delivery. Actively participate in the delivery of the library’s instruction program. Create and manage multiple library research guides for faculty and students. Support Access Services functions as circumstances dictate. Participate in the library’s Liaison/Builder program for collection development. Work collegially with all library staff, faculty, students, and other Library users. Work well with a culturally diverse population. Keep abreast of current trends in reference and information literacy services. Perform other duties as assigned based on fluctuating library needs. Some night and/or weekend work may be required.
     QUALIFICATIONS: Required: ALA accredited Master’s degree or its international equivalent. A strong service orientation. Relevant experience in providing reference services and library instruction in a print and online environment. Experience using an online integrated library system, preferably ExLibris Alma/Primo. Excellent written, oral, and presentation skills. Ability to work harmoniously and effectively with all segments of the University community. Desired: Academic library experience. Substantial information literacy experience, and demonstrated ability to deliver information literacy to students in an effective and engaging manner. Strong technical skills including knowledge of presentation/authoring software. An additional advanced degree in a subject area.
     TO APPLY: Send letter of application, resume, and three recent signed letters of reference to: Janice Wilson, Director of Library Services, J. Eugene Smith Library, Eastern Connecticut State University, 83 Windham Street, Willimantic, CT 06226. Electronic applications are encouraged and can be emailed to wilsonj@easternct.edu. Screening begins immediately and will continue until position is filled.
     Eastern Connecticut State University does not discriminate on the basis of race, color, religious creed, age, gender, gender identity or expression, national origin, marital status, ancestry, present or past history of mental disorder, learning disability or physical disability, veteran status, sexual orientation, genetic information or criminal record. The following person has been designated to handle inquiries regarding the non-discrimination policies: Stacey Close, Associate Vice President for Equity and Diversity, 860-465-5791, closes@easternct.edu.

Public Services Librarian, Access Services - Eastern Connecticut State University

Public Services Librarian, Access Services - J. Eugene Smith Library, Eastern Connecticut State University. Assistant Librarian rank; full-time; tenure track.
     RESPONSIBILITIES: As part of the library’s public services division reporting to the Head of Public Services, this position supports the primary service desk functions of the Access Services Dept. (Circulation, Reserves, Interlibrary Loan, Stacks Maintenance) ensuring that Access Services is appropriately staffed all the hours that the library is open, including evenings and weekends. This librarian will supervise student and support staff and will act as evening supervisor, as needed. He/she will participate in the development, promotion and delivery of resources, services and programs that enhance library support for the university’s instructional and research missions in conjunction with the library staff as a whole.
     SPECIFIC RESPONSIBILITIES AND ABILITIES: 1. Manage all Access Services functions including circulation, reserves and interlibrary loan, stacks maintenance, serving as back-up support for all functions as needed. Recommend policies, procedures, services and enhancements in Access Services and participate in the delivery of those services. Communicates and enforces library policies and procedures. 2. Supervise, train, and evaluate regular staff assigned to Access Services. 3. Coordinate hiring, training, supervision and evaluation of student assistants assigned to Access Services. 4. Provide unscheduled support for Access Services as need dictates, including nights and weekends. 5. Keep statistics describing the use of access services, and assist library administration in the preparation of various reports requiring those statistics. 6. Provide reference desk and/or circulation desk service a minimum of 6-12 hours per week. 7. Provide general user education/information literacy instruction and serve as a liaison to one or more academic department(s) for purposes of collection/resource development and specialized user education/information literacy instruction. 8. Work collegially and effectively with the library’s professional and support staff as part of the library team. 9. Keep abreast of current trends in policy, practices, and technologies as they pertain to public services, information literacy, interlibrary loan, document delivery, and professional librarianship in general. 10. Participate in library and university activities as well as engage in scholarly and professional service activities for tenure and promotion. 11. Work well with a culturally diverse client population. 12. Perform other duties as assigned based on fluctuating library needs, including night/weekend work.
     QUALIFICATIONS: Required: ALA accredited Master’s degree or its equivalent; experience with an integrated library system, preferably ExLibris Alma/Primo; knowledge of and experience with electronic information resources and current information technology; the ability to work with library staff, university faculty members, students and people from the local community cordially and effectively; excellent oral and written communication skills with a strong service orientation. Desired: College/research library experience including professional experience; supervisory experience; experience providing reference/information services; training or experience in creating instructional materials and delivering information literacy instruction; training or experience in collection development; training or experience with web and mobile applications to support library outreach; experience in interlibrary loan specifically using OCLC interlibrary loan, and ILLiad; an additional advanced degree.
     TO APPLY: Send letter of application, resume, and three recent signed letters of reference to: Janice Wilson, Director of Library Services, J. Eugene Smith Library, Eastern Connecticut State University, 83 Windham Street, Willimantic, CT 06226. Electronic applications are encouraged and can be emailed to wilsonj@easternct.edu. Screening begins immediately and will continue until position is filled.
     Eastern Connecticut State University does not discriminate on the basis of race, color, religious creed, age, gender, gender identity or expression, national origin, marital status, ancestry, present or past history of mental disorder, learning disability or physical disability, veteran status, sexual orientation, genetic information or criminal record. The following person has been designated to handle inquiries regarding the non-discrimination policies: Stacey Close, Associate Vice President for Equity and Diversity, 860-465-5791, closes@easternct.edu.

Part-time Library Assistant – Town of North Branford

Part-time Library Assistant – North Branford, CT. The Town of North Branford is accepting applications from individuals with strong interpersonal skills and a commitment to public service for the position of part-time Library Assistant to work in the Atwater and Smith Libraries. This position performs all circulation desk duties, works closely with the public by responding to inquiries and assisting with information needs, provides a variety of technology assistance to library patrons and assists users in locating library materials. 10-17 hours per week, including evenings and some weekends. Starting wage is $12.63 per hour. No benefits.
     Applications are available on the Town’s website www.townofnorthbranfordct.com and at the Town Manager’s Office, 909 Foxon Road, North Branford, CT 06471 during regular business hours. Please submit application and other materials in person or by mail (no faxes or emails). Applications are due to the Town Manager’s Office by June 15, 2018 by 4:00 p.m.

Part-Time Library Assistant / Circulation and Information - Easton Public Library

Part-Time Library Assistant / Circulation and Information - Easton Public Library seeks a friendly, customer service oriented person to work 19 hours per week at the Library’s Circulation/Information Desk. Duties include checking items in and out, renewing items, processing fines, creating new library cards, placing items on hold, answering phones, and responding to reference questions. Candidate must possess data entry and computer skills, as well as excellent organizational skills and attention to detail. High school diploma is required. Library experience is preferred. Familiarity with Evergreen ILS is a plus. This position includes weekday and Saturday hours.
     Hourly rate: $15.72. No benefits. Please send resume to Lynn Zaffino, Library Director, PO Box 2, Easton, CT 06612, or email at lzaffino@eastonlibrary.org by Tuesday, June 12, 2018.

Public Services Manager - Wethersfield Public Library

Public Services Manager - Wethersfield Public Library. Reports to: Library Director. Status: Full time (35 hours). Schedule: Flexible to include evenings and weekends. Salary Range Begins: $64,664.71. FLSA: Exempt. Union/Non Union: Union. External Closing Date: Tuesday May 22, 2018.
     As the Public Services Manager you will draw on your expertise to lead a team of professional staff to provide outstanding service to the community of Wethersfield. We are looking for someone who not only is customer focused, forward-thinking, and collaborative but who also shows initiative and helps ensure the delivery of quality results.
     Examples of duties include: supervision of department personnel; supervise and participate in the Adult and Teen department’s collection development and maintenance as well as programming and outreach; provide direct public service to patrons; participate in the preparation of the annual budget and grant proposals; manage vendor relations; manage the interlibrary loan program; provide administrative oversight for the library’s IT; act as liaison to community organizations, groups, and local businesses, and respond to patron needs.
     This position requires an ALA Accredited Master’s Degree in the Library Sciences and/or Information Sciences or Master’s Degree in Education or Public Administration or equivalent. Three years of professional experience in a public library or similar setting demonstrating progressively responsible management experience, including supervision of staff. Strong knowledge of library related hardware, software, digital platforms, ILS, website, web and mobile applications, databases, and social media. A valid driver’s license is required.
     Visit http://www.wethersfieldlibrary.org for complete job description.
     Please submit completed application, cover letter, resume, and three professional references, at least one from a direct supervisor, to: jobs@wethersfieldlibrary.org. External Closing Date: Tuesday May 22, 2018. No phone calls please. Successful candidate must pass an interview and/or written exam, physical, drug testing, and background check prior to employment. EEO.

Library Assistant II (Adult Programming/Reference) - Acton Public Library, Old Saybrook

Library Assistant II (Adult Programming/Reference) - The Acton Public Library (Old Saybrook) is seeking an energetic and creative individual to become our Adult Programming/Reference Library Assistant. Under the direction of the Library Director, you will plan, develop, and oversee adult programming, assist with collection maintenance in assigned area, provide reference and reader's advisory assistance to teen and adult patrons. Working both independently and collaboratively with other library staff to provide the best possible services to the public is what you strive the most. You are comfortable in corresponding with performers and vendors. You possess creativity to develop programs of your own.
     We need an inventive, enthusiastic visionary to join our team to make the Library the best hot spot in our community; someone technologically savvy for all our adult patron’s needs. Change and new initiatives are encouraged. If all above describes you, we encourage you to apply. 
     This is a 25 hours/week, currently $15.82 per hour, union position with some benefits.
     Applicants must have LTA Degree and at least one year of relevant library experience or LTA Certificate and two years of relevant experience.  Other college education may be considered along with two years of relevant experience. Schedule must be flexible to include evenings and Saturdays in rotation. Full job description and requirements can be found at http://www.oldsaybrookct.org 
If interested, please complete the Town’s employment application and submit with your resume and cover letter to:  Carl P. Fortuna, First Selectman, 302 Main Street, Old Saybrook, CT  06475 or email a response to leeann.palladino@oldsaybrookct.gov. Deadline: May 4, 2018.

Public Service Associate (Part-time) - East Hampton Public Library

Public Service Associate (Part-time) - The East Hampton Public Library seeks an enthusiastic, technology-oriented and highly organized public service oriented person. $13.00/hour. Includes days, evenings and Saturday hours a must.
     Responsibilities include assisting patrons on the circulation and children’s desk, answering patron questions about computers, electronic devices and library materials and providing excellent customer service. Additional responsibilities may include planning and executing young adult programming and young adult collection development. Library experience preferred. Strong written, oral and computer skills essential.
     Please submit cover letter, resume and an employment application by May 4, 2018, to the Town of East Hampton, Department of Human Resources, 20 East High Street, East Hampton, CT 06424. EOE/AA/M-F. www.easthamptonct.gov

Library Assistant - Oliver Wolcott Library, Litchfield

Library Assistant - The Oliver Wolcott Library in Litchfield, Connecticut is seeking a part-time library assistant with excellent customer service skills to work the public service desk and assist with other library duties. We are seeking someone who is able to work independently and as part of a professional team. The Oliver Wolcott Library has high standards of service and dedication to excellence and seeks that in all of our staff.
     The Oliver Wolcott Library averages about 250 patron visits each day. The Library is well-loved by the community and has high community engagement and support. We embrace new ideas, technologies, and innovations. We have a set of Core Values and look for staff that embraces our values. To read more about the Oliver Wolcott Library and to see our Core Values visit the Library’s website at: www.owlibrary.org
     Qualifications: Working knowledge of computers and the Internet; demonstrated ability for accuracy and attention to details and to work under pressure; ability to achieve set goals in a timely fashion, to work independently and with minimal supervision; ability to effectively manage time, and to work with frequent interruptions; and demonstrated customer service skills.
     Part-time. 12 hours per week. $13 to $15 hour. Regular schedule will be: Saturday 10:00 AM - 2:00 PM, Sunday 12:00 - 3:00 PM, Monday 1:00 - 5:00 PM. The ability to fill-in for other shifts when needed will be an important consideration.
     Send letter of interest and resume by April 30 or until filled to: Ann Marie White, Library Director, Oliver Wolcott Library, 160 South Street, Box 187, Litchfield, CT 06759 or by e-mail awhite@owlibrary.org.

Part-Time Public Services Assistant - Russell Library, Middletown

Part-Time Public Services Assistant - Russell Library seeks an adaptable, tech-savvy, user experience-oriented Public Services Assistant to help Middletown residents navigate the resources available at their local public library. While most of their time will be spent on the PCA/computer desk, the Public Services Assistant will also deliver circulation and reference services and may be called upon to fill in at the Borrowing, Information, and/or Youth desks.
     Duties include, but are not limited to: Staffing public service points (primarily the PCA/computer desk, but also the Borrowing, Information, and Youth desks); Helping library users to meet their technology-related needs; Showing individuals how to use devices, especially to access downloadable content (e-books, e-audiobooks, e-magazines); Assisting people in use of library equipment (copiers, printers, fax machines, microfilm readers, adaptive technologies); Using the online catalog to find titles in various formats; Referring patrons to Librarians as necessary; Handling cash payments; Fielding telephone calls; Providing directional information; Maintaining neat condition of public areas, including public service desks; Interpreting and applying library policies and procedures; Charging and discharging library materials; Registering new borrowers and computer users; Other projects as assigned.
     Exceptional customer service and digital literacy skills required. Knowledge of and experience working in public libraries desired. Strong preference will be given to candidates who have or are in the process of earning an LTA degree.
     This is a part-time, non-union position. Hours vary, usually 8 to 15 hours per week, with a pay rate of $19.93 per hour.
     To apply, submit an application to Catherine Ahern, Director of Information Services and Adult Learning, Russell Library, 123 Broad Street, Middletown, CT 06457 or via email to cahern@russelllibrary.org by 4:00 PM on Friday, April 20, 2018.

Public Services Manager - Wethersfield Library

Public Services Manager - Wethersfield Library. Reports to: Library Director. Status: Full time (35 hours). Schedule: Flexible to include evenings and weekends. Salary Range Begins: $64,664.71. FLSA: Exempt. Union/Non Union: Union. Closing Date: Friday March 2, 2018.
     As the Public Services Manager you will draw on your expertise to lead a team of professional staff to provide outstanding service to the community of Wethersfield. We are looking for someone who not only is customer focused, forward-thinking, and collaborative but who also shows initiative and helps ensure the delivery of quality results.
     Examples of duties include: supervision of department personnel; supervise and participate in the Adult and Teen department's collection development and maintenance as well as programming and outreach; provide direct public service to patrons; participate in the preparation of the annual budget and grant proposals; manage vendor relations; manage the interlibrary loan program; provide administrative oversight for the library's IT; act as liaison to community organizations, groups, and local businesses, and respond to patron needs.
     This position requires an ALA Accredited Master's Degree in the Library Sciences and/or Information Sciences or Master's Degree in Education or Public Administration or equivalent. Three years of professional experience in a public library or similar setting demonstrating progressively responsible management experience, including supervision of staff. Strong knowledge of library related hardware, software, digital platforms, ILS, website, web and mobile applications, databases, and social media. A valid driver's license is required.
     Visit http://www.wethersfieldlibrary.org for complete job description.
     Please submit completed application, cover letter, resume, and three professional references, at least one from a direct supervisor, to: jobs@wethersfieldlibrary.org. External Closing Date: Friday March 2, 2018. No phone calls please. Successful candidate must pass an interview and/or written exam, physical, drug testing, and background check prior to employment. EEO