The Russell Library seeks an
adaptable, tech-savvy, user experience-oriented Clerk to serve the
Middletown public. The Clerk works directly with patrons, greets
visitors, registers borrowers, manages accounts, accepts payments,
circulates materials, supports self-service, answers incoming calls,
shelves, processes materials (including serials, magazines, and other
items as needed) and performs a variety of other duties related to the
lending and return of library materials according to established and
evolving policies and procedures. While most of their time will be spent
at our Borrowing desk, the Clerk may also be called upon to fill in at
other public service points. An ideal candidate will demonstrate
enthusiasm for all the library has to offer, and readily share that
enthusiasm with patrons by ushering them through the building while
talking up our collections, programs, and services.
The
Library Clerk uses technology to serve people from all walks of life.
Adept at navigating our integrated library system, online catalog,
public events calendar, self-service kiosks, downloadable/ streaming
platforms, and scheduling software, the Clerk makes it easy for
borrowers to access our collections, programs, services, and
professional staff. The incumbent responds to incoming calls
thoughtfully, connecting callers with the depth and breadth of knowledge
and assistance our whole staff has to offer. The Clerk readily answers
any questions they receive promptly, accurately and confidentially. When
people bring their devices to the library looking for help, the Clerk
jumps right in to show them the ropes.
Attitude
is everything when it comes to exceptional customer service. The
successful candidate will be pleasant, patient, friendly, positive,
competent and constructive. They treat every individual with dignity and
respect, and provide such a wonderful user experience that patrons
can’t wait to tell their family and friends about their last visit to
the Russell Library.
The
skills and knowledge required would generally be acquired with a high
school diploma or GED and some working or internship experience.
35 hours per week; evenings and weekends required. Union.
Starting pay: $23.08/hr plus a competitive employee benefits package.
Apply at THIS LINK no later than 4:00 p.m. on Friday, February 27, 2026.
Russell
Library is an equal opportunity employer. Russell Library prohibits
discrimination and harassment of any type and affords equal employment
opportunities to employees and applicants without regard to race, color,
religion, sex (including pregnancy, gender identity or gender
expression), national origin, political affiliation, sexual orientation,
marital status, disability, genetic information, age, parental status,
military service, or other legally protected characteristics. Russell
Library conforms to the spirit as well as to the letter of all
applicable laws and regulations.
All employees of the Russell Library are expected to adhere to the American Library Association Code of Ethics.