Adult Learner Data and Applications Specialist (fulltime)

Hartford Public Library seeks creative and flexible individual for Adult Learner Services. Responsibilities: providing classroom and online educational support; community outreach; data collection and tabulation; and U.S. Passport Services. Minimum requirements: Bachelors Degree or equivalent experience required. Bilingual: English/Spanish. In accordance with U.S. Department of Homeland Security directives this position requires possession of U.S. citizenship. Starting salary $40,000 Full requirements, job description and application are available online at http://hplct.org/about/jobopenings or Administrative Office, Hartford Public Library, 500 Main Street, Hartford, CT 06103. Applications accepted until filled. Date: January 2016. Position: Adult Learning Data and Applications Specialist Department: Adult Learning FLSA: Exempt Reports to: Chief Adult Learning Officer Supervises: BIA Accredited Representatives 
SUMMARY OF RESPONSIBILITY: The Adult Learning Administrative Assistant ensures a smooth entry of all division data into online data/case management systems. Monitors all administrative policies and procedures for effective delivery of services. Administers immigration and U.S. passport applications. May interfaces with Department of Homeland Security customer service staff and adjudication officers. This position ensures the highest level of confidentiality and service is provided to all customers. Saturday and evening hours required. Collects, inputs and tabulates data; and prepares annual and monthly statistical and fiscal reports. Works closely with legal counselors and instructors to track and update client/student demographic information. Coordinates trainings for department staff, volunteers, and interns. Oversees the activities of mailing and cashiering; ensures all equipment, materials and supplies are ordered and software subscriptions are maintained to meet required inventories, collects and submits contractor invoices. Oversees Passport Application services and executes passport applications. Supports legal counselors by collecting and organizing client documents; executes immigration applications as assigned. May interpret and translate for clients in languages other than English. Proctors GED Testing and other examinations as assigned. QUALIFICATIONS AND COMPETENCIES: Must be a United States citizen or U. S. national to apply and cannot hold any position which may result in a conflict of interest. Note: Applicant must be approved by the Department of State and must obtain passport certification within two months of hire. Bachelor’s Degree in Business Administration or related field preferred. Two years prior experience in business operations and handling of cash and other receipts is required. Solid working knowledge of all MS Office suite software and online case management systems is required. Spanish language fluency preferred. Knowledge of Passport Agency and immigration procedures and processing preferred. Must be detail oriented and confidential. Prior experience working with a diverse community. Solid written and verbal communication, listening, organization and priority setting skills. Knowledge of the principles and practices of modern library systems and programs is preferred. Strong commitment to working within a team environment is required. Ability to provide welcoming and effective customer service. Ability to work independently. Ability to think quickly, assess a situation and make a sound decision. Ability to work a varied schedule inclusive of evenings and weekends. Ability to create clear and concise reports, and to deliver them orally to a wide variety of audiences. Mental and physical requirements: The Physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to perform continuous bending, twisting, stooping, reaching, pulling of a cart, and lifting of moderate to heavy weight material up to 50 lbs. Must be able to walk, sit and stand for extended periods during the shift. Must be able to travel to all facilities within the city, during all weather conditions. Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Ability to keep his/her composure with the public and co-workers in everyday, potentially stressful situations.

Adult Learner Assistant (part-time)

Hartford Public Library seeks creative and flexible individual for Adult Learner Services.  Responsibilities: providing classroom and online educational support; community outreach; data collection and tabulation; and U.S. Passport Services.  Minimum requirements:  Bachelors Degree or equivalent experience required. Bilingual: English/Spanish. In accordance with U.S. Department of Homeland Security directives this position requires possession of U.S. citizenship. Part time position; up to twenty hours per week starting at $18.45 hourly. Evening and Saturday hours required. Full requirements, job description and application are available online at  http://hplct.org/about/job-openings or Administrative Office, Hartford Public Library, 500 Main Street, Hartford, CT  06103.  Applications accepted until filled. Hartford Public Library Adult Learning Assistant G IV Bargaining Unit Reporting to the Adult Learning Services Manager, the Adult Learning Assistant is responsible for the support of Hartford Public Library’s mission & core values. This includes: providing classroom and online educational support; community outreach; data collection and tabulation; and U.S. Passport Services. DUTIES AND RESPONSIBILITIES PUBLIC SERVICE Register and test adult literacy/ESOL students; document progress. Instruct students, tutors, and others in use of e-Learning tools. Provide educational support material for students; recommend library related programs; make referrals to outside agencies. Support teachers with instruction and classroom preparation. Serve as liaison to targeted populations and their families at community centers, social service agencies, schools and churches; provide information about adult learning opportunities and full range of library services. Develops and presents library sponsored programs for all age groups including working with educators for class visits and library instruction. Assist customers with navigating the Internet efficiently and effectively. Provide immigration counseling upon completion of training and certification (training will be provided). Serve as a Passport Agent (training will be provided). Provide translation and interpreter services for Spanish speaking customers. Handle program and event preparations and logistics. COLLECTION DEVELOPMENT: Process books and other materials. ADMINISTRATIVE Prepares daily, monthly, and annual reports as required. Participates in the overall administration of Hartford Public Library through committee or taskforce assignments. Maintains an inventory of supplies and prepares a supply request at regular intervals. Perform other duties as required. PROFESSIONAL: Reads professional journals regularly. Maintains membership in professional organizations and actively participates as work and personal time allow.Serves on professional and community committees/boards where appropriate. POSITION QUALIFICATIONS: Bachelors Degree in a related discipline or equivalent experience.Previous Library experience highly desirable. In accordance with U.S. Department of Homeland Security directives this position requires possession of U.S. citizenship. NECESSARY KNOWLEDGE, SKILLS and ABILITIES: Strong commitment to working within a team management structure. Strong commitment to public service. Strong communication skills. Strong computer skills with expertise in word-processing, spreadsheet and database programs. Spanish language fluency. Valid Connecticut driver’s license or ability to obtain upon employment. OTHER SKILLS, ABILITIES, AND KNOWLEDGE:Multi-task oriented. Flexible in work habits. Excellent organizational skills. Energetic, motivated, and creative professional with strong service orientation. Ability to work well as a team leader and team member as well as ability to work independently. Ability to deal tactfully and courteously with all ages of people in a public service context and with professional colleagues. Ability to attend meetings and conferences as required by the Library or as dictated by professional commitment. Ability to read and comprehend documents, technical journals, library policies and procedures. Ability to design, develop, and proofread written and visual materials. Ability to work nights and weekends. Language Skills: Ability to express ideas clearly and concisely, both orally and in writing. Ability to effectively present information to other employees of the organization and the public Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability: Ability to apply common sense understanding to carry out written and oral instructions. PHYSICAL DEMANDS: Ability to work a varied schedule, including occasional evenings and weekends, to attend meetings and events. May need to lift boxes, crates or pieces of equipment weighing up to 50 pound. Hartford Public Library requires a Criminal Background Check and Pre-employment Drug Testing on applicants who are selected as a finalist for the position. Applicants will be provided a copy of any positive drug test results. A criminal record does not necessarily eliminate you from employment with Hartford Public Library. Each conviction will be reviewed with respect to the offense, circumstances, seriousness and the position for which you apply.

Kidspace Library Clerk/PT

Windsor Public Library. The Windsor Public Library is seeking a knowledgeable, tech-savvy part-time library clerk with a strong commitment to serving children and their caregivers to join our Kidspaceteam. Responsibilities include reference, reader’s advisory and computer assistance at the busy Kidspace desk; shelving and shelf-reading of materials and additional projects as needed. Our ideal candidate will be enthusiastic, passionate about literacy, team-spirited, motivated, and organized; communicate effectively orally and in writing with diverse customers and coworkers; and be able to work in a fast paced, customer service environment with patience, flexibility and attention to detail. Minimum requirements: One (1) or more years library experience working with children; comfort working with computers, technology and social media: proficiency with MS Office Suite, Internet, and other programs as needed; familiarity with specific applications (i.e. Innovative Interfaces ILS, Excel and Publisher), a plus. Hours are Monday 5PM-9PM, Tuesday 9AM-1PM and Thursday 5PM-9PM, one Sunday 2PM-5PM per month plus substitution. Salary is $13.00/hour. Please apply at www.townofwindsorct.com/humanresources/. Application deadline: February 12, 2016 at 5:00 PM. The Town of Windsor is an Equal Opportunity Employer and values diversity at all levels of the workforce. EOE/AA