Digital Services Librarian - New Canaan Library.
Our Values: Commitment. Service. Excellence.
Our Mission: To inspire and empower lifelong
learning through innovation and discovery. To be the information and
cultural center of the community.
Role Purpose: To engage our community through
digital services and channels. As part of the Digital Services Team:
Provide IT support to the public and staff. Assist in maintaining the IT
infrastructure. Develop technology workshops and classes that respond
to community need and interest. Compile a broad range of Library
metrics. Participate in cross-departmental projects as required.
Responsibilities: Under the guidance of the Digital
Services Manager this position is accountable for: Working with the
Digital Services Team Colleagues to maintain all Library technology.
Responding to Help Desk requests. Assisting in developing, organizing
and providing classes and workshops. Providing Makerlab support and
technical assistance. Assisting in developing and maintaining the
Library’s digital presence. Collecting, analyzing and presenting a broad
array of statistical data. Working 5 hours per week on the Adult
Services/ Information Desk. Instructing staff and public in the use of
various digital technologies. Conducting one-on-one tutorials with
public and staff. Undertaking other projects and assignments as
requested.
Skills & Attributes: Strong commitment to customer
service. Ability to prioritize and manage multiple projects. Knowledge
of emerging digital technologies. Knowledge of 3D printing and scanning.
Collaborative work style. Good troubleshooting skills. Strong ability
to convey ideas and lead informal learning programs.
Qualifications / Experience: MLS degree (preferred but
not required). Basic understanding of computer networks. Knowledge of
computer databases and statistical analysis. Knowledge of Windows, MAC
and Linux operating systems. Knowledge of mobile devices and tablets.
Familiarity with Arduinos, RasPis and related electronics.
Starting Salary range: $51,300-$55,000. This is a 35
hour per week full-time position requiring some evening and weekend
shifts. Interested applicants should send a cover letter and a copy of
resume to Jeff Zaino, Manager of Adult & Digital Services, jzaino@newcanaanlibrary.org.
