Advanced Referencing Services Specialist - Infotrieve, Wilton

Advanced Referencing Services Specialist - Infotrieve (Wilton) is a global leader in information services and content management technology for businesses. For more than 20 years we have been providing corporate information centers, R&D facilities, and legal, business affairs and product professionals in more than half the Fortune 500 with a broad array of software solutions and services. Position Overview: We are seeking a talented Advanced Referencing Services Specialist with the desire to provide top-notch service to our blue chip clients. In this role you will utilize your strong on-line search skills to conduct advanced reference work, citation verification and copyright clearance for hard-to-find documents utilizing specialized in-house and commercial databases. This is a great opportunity for an exceptional recent MLS graduate with a strong desire to work with both leading edge software and some of the most highly respected companies from a variety of industries. This position will be located in Wilton, CT and will report to our Client Services Supervisor. Responsibilities: Ensure document orders are accurately matched to bibliographic records in internal databases by consulting multiple online library catalogs. Perform searches across specialized databases to verify citations and update internal database information. Locate source publications containing hard-to-find documents including journal articles, theses and dissertations, periodicals, conference proceedings and patents. Obtain copyright permissions for hard-to-clear documents. Initiate contact with publishers and vendors to fill document requests. Communicate order status updates to clients. Requirements: MS degree in library and information science. 2 years experience in a corporate or academic research position. Proficiency using citation databases such as PubMed. Knowledge of university and library catalogues. Excellent written and verbal communication skills. Proven customer service orientation. Aptitude for learning new software. Strong technical background desired. How to Apply: Please send resume, as well as undergraduate and graduate transcripts, to careers@infotrieve.com and reference the position title in the subject line.