Passport Office Specialist, Full Time (G-IV) - Hartford Public Library

Passport Office Specialist, Full Time (G-IV) - Hartford Public Library seeks creative and flexible individual to support passport services. Responsibilities: The Passport Specialist coordinates the entire passport acceptance functions for Hartford Public Library and provides comprehensive administrative support for the Library’s Bureau of Immigration Appeals (BIA) immigration. The position is responsible for accepting and reviewing passport and immigration applications from customers and the daily activities of mailing, cashiering, and quality control, tracking and reporting. The Passport Specialist ensures a smooth entry of all paper work into online case management systems and transitions between Adult Learning and Business Administration. Conducts all related training for department and reviewers quality of work being completed. Interfaces with the Processing Section Manager and the Government Passport Specialist/Adjudication Supervisor. This position ensures the highest level of confidentiality and service is provided to all customers. Qualifications: Must be a United States citizen or U. S. national to apply and cannot hold any position which may result in a conflict of interest. Note: Applicant must be approved by the Department of State and must obtain passport certification within two weeks of hire. Bachelors degree in Business Administration or related field; Solid working knowledge of all MS Office suite software and online case management systems is required. Spanish language fluency is strongly preferred. Job description and application are available online at www.hplct.org or Administrative Offices, Hartford Public Library, 500 Main Street, Hartford, CT 06103. EOE. Position open until filled.