Computer Lab Assistant - West Hartford Library

Computer Lab Assistant - West Hartford Library needs a tech-savvy individual to staff our busy computer lab at our main library. There are eighteen Windows 7 computers, three printers and an all-in-one scanning station in the lab. This position involves helping patrons to: log onto computers using the library’s print/time management system (Pharos); do basic computer tasks and save work; add funds for printing documents; scan and print documents. Qualifications: Knowledge of the Microsoft Office 2013 suite and Windows 7; Knowledge of Firefox, Chrome and Internet Explorer; Ability to learn a print/time management system: to add money to patron’s accounts; to reprint jammed print jobs; to extend time on computers; Ability to clearly answer basic computer questions; Proficiency in basic troubleshooting for computers, printers and scanner; Good communication skills and a welcoming attitude are essential as this position works very closely with our patrons; High School diploma or GED; prefer some college; prefer customer service background; Some flexibility to change schedule when coverage is needed. Beginning salary: $9.88 hourly. Send resume and a list of days/times you are available to: Andrew Bosworth, Head of Technical Services, abosworth@westhartford.org.