Public Services Coordinator - Allen Library, University of Hartford

Public Services Coordinator - Allen Library, University of Hartford. Position Summary: Manages reserves and stack maintenance for the Allen Library. Oversees student employees in these areas. Assists in the daily operations of the circulation desk. Actively provides information services to all users. This is a regular full-time position that may include evening hours. Key Responsibilities: Assists in the management of circulation desk activities including implementing and communicating library use policies to all patrons as well as resolving loan problems. Oversees and provides daily support to student employees working at the circulation desk. Monitors the preparation of library overdue notices and prepares billing notices for delinquent materials. Assumes responsibility for circulation monies. Assumes responsibility for the preparation and processing of print, sound, and online library reserves. Maintains Access reserves databases. Educates faculty regarding reserve procedures. Provides quality customer service to internal and external patrons handling a variety of routine library issues. Answers inquiries regarding music and dance materials. Instructs patrons in use of the online catalog. Assists with patron requests for interlibrary services. Assumes responsibility for the maintenance of stacks, including shelving and inventories. Assigns work, oversees and provides daily support to student shelving staff. Collects and maintains relevant statistics including monthly and annual circulation figures, website and online reserve usage figures, fines paid and monies collected. Provides statistical information to appropriate parties including the Head of Allen Library and the Public Services Librarian to be used for ad hoc and annual reports. Assumes responsibility for ensuring appropriate maintenance of audio-visual, electronic, photocopying and print equipment. Performs other related duties as assigned. Formal Education: BachelorÕs Degree required with a major in music or a recognized equivalent. Work Experience: 1 year to < 2 years. Knowledge and Skills: Requires extensive knowledge of a distinct trade or technical area. Knows policies and procedures and can recommend a course of action based upon these guidelines. Modifies existing methods, procedures or forms as necessary. May work with software applications. Special Skills: The ability to work effectively with diverse groups. Pay Grade: H - This position is 35 hours per week. To apply for this position: There is no deadline for applications and the position will remain open until filled. Please send 2 complete sets of the following: resume, cover-letter (including position of interest and salary requirements) and professional references to: University of Hartford, Attn: Human Resources Development, 200 Bloomfield Ave., West Hartford, CT 06117-1599; hrd (at) hartford.edu; Fax: 860.768.4732. All applicants will receive consideration for employment without regard to race, color, sex, age, religion, national and ethnic origin, disability, sexual orientation, marital status, veteran status or any other protected class. The University is an Equal Employment Opportunity (EEO) and Affirmative Action employer (AA), Male (M), Female (F), Disabled (D), Veteran (V). Women and minorities are encouraged to apply.