Public Services Director - Hartford Public Library

Public Services Director - Hartford Public Library. POSITION SUMMARY: Reporting to the chief public services officer, the public services director is directly responsible for the public services operations at the Downtown Library and at the nine branches throughout the City. As the Library’s principal customer service leader, the incumbent ensures superior customer service to the public, leadership of public services staff, information services, innovative programming, and technology services. The incumbent acknowledges and accepts the Library’s vision, mission and core values, respects the Library’s confidentiality policy and maintains the integrity of Hartford Public Library. The incumbent performs professional, managerial, and administrative work of a highly responsible nature in directing and coordinating the activities of the library program. With considerable independent judgment, discretion, and initiative, the director develops library collections, plans, and implements services and activities to meet present and anticipated community needs. Requirements: Master’s of Library Science Degree from an ALA accredited institution of higher learning. 3-5 years progressively responsible experience working preferably with public services. 3-5 years management/supervisory experience; experience within a collective bargaining environment helpful. Knowledge of information technologies. Knowledge of web based services. Familiarity with MS Office Products. Keyboarding/Windows proficiency. Demonstrated ability to develop training programs and train staff. Ability to establish and maintain system-wide collaborations with community agencies. Ability to operate library technology systems in addition to personal computer and other job related equipment. Ability to attend system-wide meetings and events, provide personal transportation as needed. Ability to effectively present in a variety of formal settings- one on one, group, peers, direct reports, etc. Command attention and manage group process. COMPUTER/TECHNOLOGY/SOFTWARE: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Intranet, Electronic Resources, Internet, ILS, Laptop with LCD Projector. TRAVEL REQUIREMENTS: Frequent, particularly throughout the City. SPECIAL REQUIREMENTS: Valid Connecticut driver’s license and transporation. Hartford Public Library offers a comprehensive benefit package that includes Medical, Dental, Long-Term Disability, Pension, Life Insurance, free parking, vacation, sick leave and personal days. All interested candidates must submit a signed application. Full job description and application are available online at www.hplct.org or Administrative Offices, Hartford Public Library, 500 Main Street, Hartford, CT 06103. Applications must be received by 5:00pm on April 29, 2011 in order to be considered. Hartford Public Library is an Equal Opportunity Employer.