Work type: Full-time
Location: Storrs Campus
JOB SUMMARY: The UConn Library seeks an Access Services Associate to
provide excellent customer service at the Homer Babbidge Library’s
primary customer service point, the Information Desk (iDesk). The Access
Services Associate helps to create a culture of hospitality for the
UConn Library community, including students, faculty, staff, and members
of the public. The successful candidate will provide coverage for the
iDesk on evenings and weekends, providing a consistent and positive user
experience, and overseeing the work of iDesk student employees. As an
active member of the Academic Engagement area’s Access Services unit,
and guided by our Strategic Framework of Connect, Empower, and Engage,
the successful candidate will contribute to the advancement of the
Library through collaboration with colleagues and a proactive approach
to supporting and coordinating user-focused services.
Along
with all UConn Library personnel, the successful candidate will make a
positive contribution to a culture of inclusion and respect in all
interactions within the Library and across the University and will
exemplify the UConn Library values of kindness and trust, curiosity and
inquiry, equity and inclusion, and having fun. This position is
supervised by the Head of Access Services.
Spring and Fall Semester Hours: Saturday: 1:30 pm to 9:30 pm; Sunday through Wednesday: 3:30 pm to 11:30 pm.
Summer Session Hours: Saturday and Sunday: 10:00 am to 6:00 pm; Monday through Wednesday: 1:30 pm to 9:30 pm.
Winter Session Hours: Monday through Friday: 9:30 am to 5:30 pm.
Please go to https://registrar.uconn.edu/academic-calendar/ to see the University’s Academic Calendar schedule.
DUTIES AND RESPONSIBILITIES: Please see the full job posting HERE.
MINIMUM QUALIFICATIONS: Bachelor’s degree. Strong customer service
skills and a demonstrated commitment to customer service. Demonstrated
understanding of the principles of diversity, equity, and inclusion.
Demonstrated understanding of and ability to provide excellent student
supervision. Strong collaboration, oral and written communication,
interpersonal, and creative and flexible problem solving skills.
Demonstrated organization and prioritization skills. Demonstrated
ability to maintain confidentiality and accurate record keeping.
Demonstrated willingness to develop new skills and knowledge.
Additional Minimum Qualifications for Appointment as a Library Assistant
2: Minimum of three years related professional experience.
PREFERRED QUALIFICATIONS: For Both Levels: Previous experience working
in an academic library. Knowledge of library systems, preferably the Ex
Libris Alma Integrated Library System and Springshare. Demonstrated
proficiency with the Microsoft Office Suite of products. Demonstrated
ability to instruct and train individuals and groups.
ABOUT UCONN: Please see the full job posting HERE.
APPOINTMENT TERMS: This is a full-time position based in Storrs,
Connecticut. The University offers a competitive salary, outstanding
benefits, including employee and dependent tuition waivers at UConn, and
a highly desirable work environment. Salary and rank are dependent upon
education, qualifications, and experience.
TERMS AND CONDITIONS
OF EMPLOYMENT: Employment of the successful candidate is contingent
upon the successful completion of a pre-employment criminal background
check.
TO APPLY: Please apply online at https://hr.uconn.edu/jobs,
Staff Positions, Search #496824 to upload a cover letter, detailed
resume, and contact information for three professional references.
Nominations and inquiries should be sent in confidence to ellen.silbermann@uconn.edu. To ensure full consideration, inquiries and applications should be submitted by October 3, 2022. This job posting is scheduled to be removed at 11:55 p.m. Eastern time on October 4, 2022.
All employees are subject to adherence to the State Code of Ethics.
The University of Connecticut is committed to building and supporting a
multicultural and diverse community of students, faculty and staff. The
diversity of students, faculty and staff continues to increase, as does
the number of honors students, valedictorians and salutatorians who
consistently make UConn their top choice. More than 100 research centers
and institutes serve the University’s teaching, research, diversity,
and outreach missions, leading to UConn’s ranking as one of the nation’s
top research universities. UConn’s faculty and staff are the critical
link to fostering and expanding our vibrant, multicultural and diverse
University community. As an Affirmative Action/Equal Employment
Opportunity employer, UConn encourages applications from women,
veterans, people with disabilities and members of traditionally
underrepresented populations.
