Head of Public Services - The
E.C. Scranton Memorial Library seeks a Head of Public Services to join
our team and head up our fantastic Circulation Department. The
successful candidate will be passionate about providing outstanding
services to library patrons, have the ability to lead and motivate staff
in a team environment, possess outstanding verbal and written
communication skills, and delight in connecting both staff and patrons
with the resources they need.
Position Definition: Plans,
organizes and supervises the activities of the Circulation department;
leads a dedicated team of full and part-time staff members; represents
the Library at local events and community group meetings, directs
facilities staff and oversees any necessary maintenance for our newly
renovated library building, coordinates activities with other department
heads; and reports to the Library Director. Provides direct service to
customers approximately 50% of the time.
Essential Job Functions:
Supervises the Circulation Department including planning, scheduling,
coordinating, reporting, and annual goal setting for both full and part
time staff members. Performs routine circulation desk duties as needed,
including helping patrons get new library cards, place holds, and check
out materials. Troubleshoots technology issues and acts as a liaison
with the LION consortium IT staff. Oversees facilities management,
including supervising part-time custodians and scheduling routine
maintenance such as window washing, etc. In partnership with the
Supervisors Team, participates in community organizations and speaks to
community groups about library programs and services. Works alongside
the Library Director to actively engage in the implementation of the
Library’s strategic plan, mission, vision, and goals. Assists the
Director with preparation of documents such as the Library’s annual
report, the annual state report, and bi-monthly newsletters. Oversees
operational management of the Library, including scheduling,
supervision, and public services, in the absence of the Library
Director.
Qualifications: A Master's Degree in Library
Science from an accredited college or university. A minimum of five
years of experience in public libraries. A minimum of three years of
management or leadership experience. Exceptional understanding of
current principles, practices, and procedures of professional library
administration. Ability to work well with and supervise the work of
others, meet people easily, and communicate clearly both orally and in
writing. Ability to adhere to and convey to others approved library
policies and procedures. Skill in assisting library patrons with
collections, services, and technology.
Physical Demands:
The physical demands described here are representative of those that
must be met by an employee to successfully perform the essential
functions of this position. Reasonable accommodation may be made to
enable individuals with disabilities to perform the essential functions.
Duties require moving throughout the building to access collections,
lead programs and meetings, and operate office equipment. Duties require
ability to express and exchange ideas by means of the spoken word and
to perceive the nature of sounds at normal speaking levels, with or
without correction. Duties require close visual acuity for extensive
reading and viewing a computer terminal. Duties require extended periods
of standing, walking, and sitting. Duties require occasional periods of
pulling/pushing items, lifting/carrying items up to twenty pounds,
bending, stooping, and fine manipulation skills.
Hours: 40 hours per week including evenings and weekends on rotation.
Benefits & Compensation:
Salary range is $65,000 - $70,000 depending on qualifications. 10
vacation days, 10 sick days, 13 paid holidays, 3 personal days. Medical
and dental insurance. Short-Term Disability and Long-Term Disability.
Life insurance for employees. 401k retirement plan.
Reports to: Library Director
Employment Status: Full-time exempt
To apply: Send a meaningful cover letter, resume, and contact information for three references to scrantonlibraryhr@scrantonlibrary.org by Monday, November 23rd, 2020.
Disclaimer:
Nothing in this job description restricts the Scranton Library’s right
to assign or reassign duties and responsibilities to this job at any
time. This description reflects the Scranton Library’s assignment of
essential functions, it does not proscribe or restrict the tasks that
may be assigned. This job description is subject to change at any time.
The Scranton Library is an equal opportunity employer and does not
discriminate as to age, race, color, creed, marital status, national
origin, sexual orientation, disability, or other protected status under
state and federal laws.
