Director of Branch Services - Hartford Public Library
(CT). Change your Life. Change the World. Be a member of a team of
transformational leaders at the Hartford Public Library (CT) as its next
Director of Branch Services. The Director of Branch Services will
create an innovative and collaborative team environment, mentor and
coach branch managers, and partner with community organizations
delivering a high level of service to a supportive and engaged
community. The successful candidate will ensure that HPL is delivering
exceptional customer experience through impactful programs and services
as one of the country’s most innovative and diverse public libraries.
This position will have the ability to blend leading-edge library
services with the most successful retail and digital applications from a
broad spectrum of sectors including education, business, government,
and the nonprofit environment. Reporting to the Customer Experience
Officer, this position will supervise all branch personnel and branch
programs and services. Hartford Public Library,
a 501c3 nonprofit, is celebrating 125 years as a public library, and
244 years of offering library services to the residents of Hartford. HPL
serves 124,775 residents with 6 branches, a newly renovated Central
Library and a $11.5 million annual budget. In FY17, the library staff
(96FTE) hosted 860,000 visits and offered over 4,500 programs and
classes. Hartford Public Library has gained national recognition in
redefining the 21st century urban public library as an innovative and
stimulating place where people can learn, discover and explore their
interests through a rich array of resources.
Hartford, the capital of Connecticut, is home to the
nation’s oldest public art museum and oldest public park. The City is
proud of its innovative iQuilt project, a culture-based urban design
plan for Downtown Hartford—a compact historic district with more than 45
cultural assets and destinations (including the Library) accessible
through a pedestrian network. Its centerpiece is the GreenWalk, a one
mile chain of parks and plazas connecting the Capitol to the Connecticut
River waterfront. The City’s goals include a more walkable,
sustainable, and welcoming downtown, an improved cultural network, and a
stronger economy and workforce. Hartford is a city of 17 diverse
neighborhoods—each one possessing its own history, diverse cultures and
distinct architectural charm which makes Hartford a premier destination
to live, work, play and raise a family. For more details about Hartford,
the Library, and the many attractions of both, see Hartford links.
Responsibilities. The Director of Branch Services has
supervisory responsibility for Branch Services staff and general
operations of the branch locations. This position will coach, mentor,
develop and manage staff to build and sustain a customer and service
centered team. Responsibilities include ensuring effective and efficient
public service operations of the branch libraries and coordinating
closely and communicating with programming, HHC, teen services,
technical services, IT, TAP, marketing, facilities/security, human
resources, and finance to deliver exceptional branch services, programs,
and collections. Using user-centered design principles, the Director of
Branch Services will lead efforts creating a welcoming atmosphere at
the branch libraries. For more information, see Director of Branch Services Description.
Qualifications. Minimum qualifications include: a
Bachelor’s degree and three years of increasingly responsible leadership
experience in a public library with two years supervisory experience.
Preferred qualifications include: a Master’s degree in library science
from an ALA-accredited program; a committed focus on customer service,
knowledge of library best practices; proven successful experience in
relationship building (internal and external); and the ability to
manage change through resiliency. Ability to speak and read Spanish a
plus. Compensation. The hiring salary range for the position is $70,799 -
$81,526 annually (with placement dependent upon qualifications) and
includes a competitive employee benefits package.
For more information, contact Bradbury Miller Associates. To start the application process, send a meaningful cover letter and résumé as Word or pdf attachments to Jobeth Bradbury, jobethbradbury@bradburymiller.com, before the closing date of September 9, 2018.
Monday, July 16, 2018
Director of Branch Services - Hartford Public Library
Labels:
branch services,
full time,
hartford county,
manager,
public libraries
Location:
Hartford, CT, USA