Director of Branch Services - Hartford Public Library

Director of Branch Services - Hartford Public Library seeks a person who is responsible for the Supervision of Branch Services staff and the general operations of HPL Branch locations. Coach, mentor, develop and manage staff to build and sustain a customer and service centered team while recognizing and leveraging the unique talent and skills of employees. Responsible for ensuring effective and efficient public service operations of the Branch libraries (i.e. circulation, reference, outreach, scheduling, technology services, outreach, meeting room use) for all areas of supervision and coordinate closely with Central Library Service operations to develop cross-functional teams. Lead and ensure effective communication and coordination between departments, including programming, HHC, teen services, technical services, IT, TAP, marketing, facilities/security, HR and finance to deliver exceptional, responsive and impactful services, programs, and collections. Lead efforts to ensure user-centered design principles are leveraged to create a welcoming environment at Branch Libraries. This position ensures the highest level of service is provided by staff to all customers. Requirements: MLS or MLIS from an ALA accredited institution required. Candidates in final semester of Library School will be considered. Three to five years of increasingly responsible leadership experience in a public library environment, preferably in an urban setting. Minimum of two years of supervisory experience is required. Bilingual abilities desirable. Ability to meet a flexible work schedule, including evenings and weekends. Access to reliable transportation required. View the complete job description and requirements at hplct.org/about/job-openings. Required online application: https://cw.na1.hgncloud.com/hplct/index.do. Open until filled. EEO.