Computer Lab Assistant - The West Hartford Library

The West Hartford Library needs a tech-savvy individual to staff our busy computer lab at our main library. There are eighteen Windows 7 computers, three printers and an all-in-one scanning station in the lab.

This position involves helping patrons to:
log onto computers using the library’s print/time management system (Pharos)
do basic computer tasks and save work
add funds for printing documents
scan and print documents

Qualifications:

Knowledge of the Microsoft Office 2013 suite and Windows 7/8
Knowledge of Firefox, Chrome and Internet Explorer
Ability to learn a print/time management system
to add money to patron’s accounts
to reprint jammed print jobs
to extend time on computers
Ability to clearly answer basic computer questions
Proficiency in basic troubleshooting for computers, printers and scanner
Good communication skills and a welcoming attitude are essential as this position works very closely with our patrons
High School diploma or GED; prefer some college; prefer customer service background
Some flexibility to change schedule when coverage is needed

Beginning salary: $10.33 hourly.

Send resume and a list of days/times you are available to:

Andrew Bosworth
Head of Technical Services
abosworth@westhartford.org