The Waterford Library is searching for a part time Information/Reference Assistant for their Adult Services Department. This position's schedule is Monday & Friday, 10am-5pm & every other Saturday, 10am-5pm. No benefits.
PURPOSE OF POSITION:
Provides general assistance at the Information Desk including readers’ advisory and reference using traditional and digital resources. Assists customers in using library collections, programs and services and facility.
EXAMPLES OF ESSENTIAL FUNCTIONS:
1. Under the supervision of assistant director and/or department head provides reference and reader’s advisory services to the public in person and on the telephone.
2. Assists customers in locating materials throughout the library.
3. Assists customers in the use of the online catalog, library databases and library mobile applications.
4. Assists customers at the public computers.
5. Handles routine customer transactions in library database, i.e. renewals, placing holds, updating customer records, resetting customer passwords.
**The essential functions or duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
MINIMUM QUALIFICATIONS: (Knowledge, Skill & Ability)
Excellent customer service and interpersonal skills. Knowledge of basic library organization and operations. Capable of elementary training in various software applications and troubleshooting on computers and mobile devices.
EDUCATION & TRAINING:
Bachelor’s degree and one year of public library experience or equivalent combination of related experience and training.
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands or fingers to handle or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk, sit, stand, climb, balance, stoop, kneel and crouch. The employee is occasionally required to crawl. Employee must be able to physically handle books and other library materials, and move rapidly and frequently throughout the building. The employee must often lift up to 25 pounds and must be able to push loaded book carts and book bins of varying weights. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. The dexterity necessary to utilize a computer keyboard on a regular basis is essential.
Please see the full job posting and application HERE.
Applications must be in the Human Resources Office by 4:00pm Friday, September 19, 2025.
