Full Time, 37.5 hours, standard work week (M-F equal number of hours per day)
Wage Ranges: Click here to see our Wage Ranges. Compensation Grade: Library
Work Location: On-site, Central Campus: 110 Wall Street, New Haven, CT 06511
Position Focus: Yale Library seeks a Director of Access and Public Services to provide strategic leadership for planning, policy development, operational effectiveness, and user-focused services within the Sterling Memorial, Bass, and Marx Libraries and across the Yale Library Access Services community. Reporting to the Associate University Librarian for Scholarly Resources, this position is responsible for leading policy development and shaping the strategic direction for public services, circulation, reserves, and resource sharing across Yale Library. The position has space ownership and programmatic leadership responsibilities at Bass and Marx Libraries, and extending to high-use public spaces in Sterling Memorial Library. The position oversees Frontline Services and Resource Sharing and Reserves units, comprising 24 full time employees and a large team of student employees.
The successful candidate will be a skillful, collaborative administrator with strong management and financial skills and experience supporting senior leadership in strategic planning and change. The successful candidate will bring an inspired focus on customer service to this role and emphasize building user-focused programs and practices. The successful candidate will also be committed to organizational development and operational effectiveness, and will lead with openness, transparency, and a strong commitment to diversity, equity, and inclusion.
Yale Library serves a diverse staff, campus, local, and global community and is deeply committed to advancing its goals for equity, inclusion, and accessibility. This commitment is reflected in our mission, strategic directions, staff values, initiatives, and scholarly activity. To support our goals for staff recruitment, retention, and development, Yale Library invites applications from candidates who have a proven commitment or demonstrated success with supporting diversity and inclusion through their work, service, research, and/or teaching.
This position will be assigned the rank of Librarian 4 to 5 based on a combination of professional experience and qualifications. Librarian ranking information can be found here http://bit.ly/YULRanksPromotions.
Required Education and Experience: Master’s degree in Library or Information Science from an ALA-accredited library school or a post-graduate degree in a related field, and bachelor’s degree. Eight years of experience, three of which should be in a leadership role in an academic or public library, or similar institution. Strong managerial ability that demonstrates strategic thinking, change management experience, and coaching and performance management skills. Proven experience with customer-focused operations. Demonstrated experience working collegially, collaboratively, and independently with varied groups across a complex organization and rapidly changing environment. Proven experience with managing relationships and influencing outcomes.
Required Skills/Abilities: (1) Strong managerial ability that demonstrates strategic thinking, change management experience, and coaching and performance management skills. (2) Demonstrated success in developing, coaching, and managing service-oriented staff. (3) Ability to lead and collaborate in a matrixed environment; ability to effectively communicate and influence all levels of staff and stakeholders. (4) Demonstrated ability in designing projects and bringing them to a conclusion in a timely manner.
Preferred Education, Experience and Skills: Proven experience working in a cultural heritage institution, higher education, or other non-profit setting. Demonstrated experience with access services functions (circulation, resource sharing/document delivery/interlibrary loan, reserves) and the library systems and technologies that support them. Budget management experience. Management experience in a unionized environment.
See the full position posting and apply online HERE.
EEO Statement: University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.
