The
Farmington Libraries is seeking a friendly, welcoming and resourceful
part-time Lending Services/Outreach Services Assistant at our Main
Library located at 6 Monteith Drive in Farmington. The Lending
Services/Outreach Services Assistant works under the general direction
of the Lending Services Manager.
Perform various circulation
functions, including: Checking out materials to patrons on the library’s
circulation system. Responding to patron inquiries and directing them
to appropriate staff. Answering incoming phone calls and directing
patrons to the appropriate staff. Processing patron holds requests.
Interacting with patrons concerning overdue fines and bills. Inspecting
and redirecting materials being returned for cleaning, repair or
withdrawal. Looking up patron records pertaining to fines, overdue
materials, bills, holds, etc. Preparing “claims returned” forms and
looking for materials that have been misplaced. Preparing and issuing
new library cards. Helping open/close the library. Retrieving books and
other materials from the book drop and checking them in on the library’s
circulation system.
Additional Job Responsibilities: Serving
the needs of our outreach patrons, including determining their library
and information needs, filling requests for materials and delivering
them to temporarily or permanently homebound individuals at their
residence, at assisted living facilities, nursing homes and similar
residential facilities. Sorting outgoing and incoming mail, as needed.
Assisting in preparing DeliverIT materials, including filling out
routing slips, packing boxes of books and materials for interlibrary
loan, and unpacking and discharging materials coming back from other
libraries. Assisting with other lending or collection management
functions, as needed. Other duties as assigned.
Minimum
Education and Experience Requirements: High School diploma required;
Associate’s degree or some college coursework preferred. One or more
years’ worth of customer service experience in a library or similar
setting. Outreach services experience preferred. Must have a current
driver’s license and pass a required background check. Requires basic
knowledge and understanding of library functions and procedures.
Hours: 19 hours/week. Weekdays, including Wednesday evenings (Main
Library), Thursdays during the day (Barney Library) and every 3rd
Saturday (Main Library); schedule varies depending on the number of
Saturday hours.
Hourly Rate: $16.62/hour effective July 1, 2022; this is a non-benefited position.
Note: The Lending Services/Outreach Services Assistant will be
reimbursed for any mileage costs incurred using their own vehicle at the
standard federal rate as determined by the IRS.
The Farmington Libraries is an equal opportunity employer.
Please send a resume and the names of 3 professional references to:
Monique Kucia, Business Manager, The Farmington Libraries, 6 Monteith
Drive, Farmington, CT 06032. Review of applications will begin July 12, 2022 and the position will remain open until filled.
For more information, please see the full job description HERE and the original job posting HERE.
