Adult Services Librarian, Part-Time - Hartford Public Library. REPOSTED. Hartford
Public Library is nationally recognized for its wide range of
initiatives including immigration
services, employment assistance, school partnerships and youth
leadership training. Now celebrating its 127th year, Hartford Public
Library remains at the forefront of redefining the urban library
experience in the 21st Century with services designed
for and by a diverse and dynamic city and region. With seven
locations throughout the city, HPL is the catalyst for opportunities in
education, civic engagement, intellectual enrichment and cultural
development for tens of thousands of children, youth
and adults every year. www.hplct.org
The Library currently seeks an Adult Services Librarian P/T. Responsibilities include:
•
Play a key role in the development, administration, and delivery of
customer-focused library services. Provides excellent service to HPL’s
customers including reference and information services, technological
help, and reader’s advisory via several
channels: in-person, via email, and over chat. This includes
referrals to local social services, help navigating resources on the
web, serve as a Notary Public/Municipal ID/Passport agent, help with
personal technological devices, and more, in addition
to traditional library services.
• Work collaboratively with
and under the direction of the Assistant Director of Public Services to
plan and implement strategies for providing exceptional public services
to the Hartford
Community; help curate information and resources for the community;
and assist with selection and promotion of adult materials (print and
media) for the Library system; including materials based on customer
requests.
• Keeps informed and knowledgeable about library events, programs,
and services. Performs outreach and develops community partnerships.
Assists with creation of library displays.
• Contributes to the
creation and maintenance
of the library’s Information and Resource Guides in print and via
the LibGuides platform. Follows greater librarianship discourse,
publications, stays abreast of trends and developments in the field,
including DEI initiatives, future-proofing, and
trauma-informed practices.
• Model excellent customer
service and communication skills for library staff and serves as leader
and mentor to fellow library staff.
Scheduled 25 hours a week, at least one evening per week and a Saturday in rotation is required.
QUALIFICATIONS:
Required:
MLIS from an ALA accredited school. At least 2 years’ experience
working in libraries. Excellent customer service skills; ability to
apply empathy and patience; strong commitment
to excellent customer service to a diverse population in an urban
environment. Excellent written and verbal communication skills,
technology skills, listening, organization, report-writing, and priority
setting skills; and ability to work independently
and in a team environment.
Preferred: At least
1-year experience on a reference desk. Familiarity with local community
services, agencies, and resources. Understanding of, and ability to
apply, DEI principles.
Understanding of, and ability to apply, Trauma-Informed Practices.
To Apply: Please email resume and cover letter to hpljobs@hplct.org and reference Adult Services Librarian P/T in the subject line of your email. Hartford Public Library is an Equal Opportunity Employer.
