Circulation Assistant (Part-Time) - Essex Library Association. Join
our team! The Essex Library Association in Essex, CT seeks a customer
focused, collaborative and flexible team member. Circulation staffers
play an essential role by providing patron-focused, friendly, prompt,
and accurate service. We are looking to hire a Circulation Assistant
with strong computer and technology skills; excellent oral and written
communication skills; a flexible, adaptive, and positive attitude; and
an ability to provide friendly, accurate, and consistent customer
service to all library users.
Job Duties: Covers the
Circulation Desk (charge/discharges materials, collects materials from
book drop, runs lists and reports, collects fines and printing revenue
from patrons, assists patrons with basic questions, and other general
customer service duties). Maintains and updates patron records. Answers
telephone calls and provides routine information. Locates and processes
inter-library loan materials. Provides basic assistance to patrons with
the use of technology. Cooperates as a team member with other library
staff.
Qualifications: High school graduate. Ability to
perform detailed work with consistency and accuracy. Ability to maintain
a pleasant, professional demeanor at all times. Computer skills (basic
knowledge of MS Word and Excel; experience using online catalogs,
websites, databases, and other electronic resources). Experience with
customer service and Sierra III preferred.
About the job:
Part-time, non-exempt/hourly; reports to Assistant Director for Public
Services. Sixteen hours per week plus an estimated eight Saturdays per
year. Schedule is 2:00-6:00PM Monday – Thursday; Saturday shifts are
10AM-4PM. 10 paid holidays plus paid personal and vacation time.
Eligible for participation in retirement savings plan. Starting salary
of $15.00 per hour, negotiable based on candidate qualifications.
To apply: Send a cover letter, resume, and contact information for three references by August 6, 2021 to Deborah Smith, Executive Director, Essex Library Association, 33 West Avenue, Essex, CT 06426 or to dsmith@essexlib.org. No phone calls please. The Essex Library Association is an equal opportunity employer.
