Library Manager/Circulation Coordinator (Systems Coordinator) - Providence (RI) Community Library
Annual Salary: $57,990
Full time w/Benefits
Empower people and inspire ideas as the next Systems Coordinator* at
Providence Community Library. Key opportunities include understanding
and tailoring service to compliment the changing needs of Providence’s
East side residents; strengthening partnerships and relationships with
internal and external customers; supporting and guiding a strong
circulation department; exploring new services and programs for PCL.
About Providence Community Library (PCL):
PCL, a private not-for-profit organization, assumed management of
Providence's nine neighborhood libraries on July 1, 2009 after the
Providence Public Library determined that it lacked the resources to
manage all of its branches. In response to Providence Public Library's
plan to close its branches and reduce services, a dedicated group of
volunteers established PCL and worked with the city of Providence to
take control of all nine neighborhood libraries. The doors have remained
open for 10 years; PCL continues to grow and provide excellent service
to the community.
Our Community: Providence is a
culturally diverse metro area characterized by a distinct New England
vibe. The city boasts a thriving downtown, music and ethnic festivals,
an exceptional culinary scene and other activities enjoyed by residents
year-round including professional theater and art venues. Work commutes
are minimal and housing costs are quite reasonable. Located less than
one hour from some of New England’s most beautiful beaches and historic
shore communities, Providence is a 40 minute drive from downtown Boston.
Description: Providence
Community Library is seeking a Systems Coordinator* who will supervise
staff at the Rochambeau library. They will successfully manage staff,
volunteers, security, and work studies. The position requires creating a
professional, team oriented, and productive working environment, as
well as an open, inviting atmosphere for library users. They will be
responsible for the successful delivery of all library services in the
building, including collection maintenance, programming, marketing and
outreach, and information and readers advisory.
The Systems
Coordinator will be responsible for managing circulation and customer
service procedures and policies across the PCL system. They will
consult with staff, update policies and procedures, and research and
implement innovations and trends in the areas of circulation and
customer service. The Rochambeau Systems Coordinator will work together
with other Systems Coordinators and library administrators to
synchronize services for the whole of PCL.
The Systems
Coordinator serves on the administration team and is responsible for
mentoring, supervising, and supporting all public service staff in all
library locations, including, but not limited to, situations requiring
an immediate or timely response.
Duties: • Supervises and
supports all library staff in their roles; initiates mentoring,
professional development, and/or corrective action as needed. • Directs
day-to-day workflow of the library staff, including but not limited to
librarian(s), clerks(s), specialist(s), and volunteers. Approves
bi-weekly timesheets and schedules temporary staff as needed. •
Responsible for scheduling and arranging coverage, including planned and
short notice absences. • Responsible for monitoring and reporting
security, maintenance, and custodial issues. This includes training the
security guard on PCL procedures. Maintains close communication with the
Facilities Department. • Ensures delivery of successful customer
service and impactful programs by responding to community needs. •
Collaborates with community organizations, elected officials, and
schools to promote and facilitate their use of the library and to foster
strategic partnerships. • Markets library collections, programs,
services and resources. • Collects, maintains and analyzes library
statistics. • Serves as liaison to the library’s Friends Group. • Works
with other PCL Systems Coordinators, Library Director, and Chief
Operating Officer to analyze, plan, and implement neighborhood library
services, library layout and design, and facilities upgrades. • Actively
supports teamwork. Conducts meetings as needed to keep staff up to date
on policies, procedures and other library developments. • Reviews
effectiveness of library service policies and procedures, recommending
updates as needed. • Maintains knowledge and professional skills in
specialty areas of circulation and customer service. Regularly
communicates relevant information to PCL staff.
*Systems Coordinators at PCL run libraries and a function of library service.
Requirements: MLS
from an ALA accredited program. Five years of professional library
experience which includes supervisory management experience with at
least 3 years (or equivalent) in a public library setting. Bilingual
English/Spanish is a plus.
Send resume, cover letter and three references to: Maria Melvin, HR Manager, mmelvin@provcomlib.org, (401) 467-2700 x.1606. Applications accepted until the position is filled. AN
AFFIRMATIVE ACTION/EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
