Coordinator of Information Technology Services - Thomas Crane Public Library, Quincy, MA. Professional Librarian 5, Range 3; Salary $68,783 - $79,700.
General Statement of Duties: The
Coordinator of Information Technology Services manages all aspects of
system-wide technology, including the design, deployment and maintenance
of the library’s computer systems, and administers all data networks
and telecommunications; Evaluates current and emerging technologies and
develops technology plans to meet community needs; Facilitates and
supports the integration of technology into library services.
Essential Job Functions: Manages a 150+ device data network in four
physical locations, including public time and print management systems,
servers, devices and peripherals, software, data collection and data
backups. Manages help desk functions and responds to support requests in
a timely fashion. Manages media technology and services, including
presentation equipment, sound and assisted listening systems, and video
gaming platforms. Assists in orienting the public to new technology
equipment and services. In collaboration with other library staff,
develops public services and programming related to technology,
including maker and STEAM activities. Instructs and supports staff in
the operation and basic maintenance of technology equipment. Develops an
annual technology plan and budget in collaboration with library
administration.
Qualifications: M.L.S. from an
ALA-accredited library school and a demonstrated commitment to
continuing professional education. Undergraduate or graduate level
coursework in computer science or information technology an asset. Three
years of successful related work experience with infrastructure,
desktop, and security administration in a library or similar
environment. Extensive knowledge of library technology and web-based
products and services. Working knowledge of all Windows operating
systems and applications, Active Directory, group policies, and SaaS.
Two years of experience providing direct technology support to users.
Two years of experience as a supervisor or team leader. Strong
leadership ability, including initiative, creativity, and flexibility.
Demonstrated project management skills, including the ability to
establish priorities, plan short- and long-term objectives, handle
multiple competing priorities, assign and follow up on tasks, and meet
reasonable deadlines.
Schedule (35 hours/week): Monday - Friday 9-5. May include one evening per week and one Saturday per month.
To apply, send cover letter and resume to Clayton Cheever (ccheever@ocln.org). Preference given to applications received by September 6, 2019.
