Tuesday, November 03, 2015

Access Services Assistant

The J. Eugene Smith Library at Eastern Connecticut State University seeks a University Assistant in Access Services for evening/weekend work. This is a temporary, part-time position which may be renewed at University discretion.  HOURS:  This University Assistant position is contracted to provide Access Services Desk coverage per semester or session up to 19 hours per week including nights and weekends. The exact schedule will be established by the Head of Access Services in coordination with the schedules of other University Assistants.   If the contract for this position is renewed, the scheduled hours may change for any subsequent contracted period dependent on the Library’s coverage needs and other University Assistant schedules.   DUTIES: Under the direction of the Head of Access Services or other full time Access Services staff members, the University Assistant will help to:  Supervise the operations of the Access Services desk, which includes providing circulation, reserve, and interlibrary loan assistance to patrons, and supervising of students working at the desk charging, discharging and renewing library materials, collecting fines and clearing patron records, etc. Monitor the Library building as scheduled, including on scheduled second shift weekdays (currently until midnight) or on weekend shifts until Library closing.  This includes working with and supervising students clearing the Library of patrons at closing times, and closing and securing the Library after the Library is empty, and working with Library staff, Campus Police and the Willimantic Police as need arises to resolve Library Code of Conduct and as well as security and safety issues. Perform routine maintenance of public copiers and printers on all floors of the Library, including loading paper and toner, assisting patrons with copy/printer  machine problems, reporting  malfunctions to the Director’s Office, posting “Out of Order” signs, showing patrons how to use the “pay-for- print system,” etc. Train and supervise student workers in these functions.  Perform other duties as assigned by the Head of Access Services, the  Head of Public Services or the Library Director such as: share supervision of the Access Services Desk and student workers as necessary; create and/or edit bibliographic, item and patron records in the Library’s integrated system (CONSULS); participate in interlibrary loan, stacks management, Course Reserve Reading Collection maintenance; train student workers and assist with other tasks performed by the Access Services staff.  REQUIRED QUALIFICATIONS: The University Assistant must be able to:  provide effective library services to students, faculty, and the general public; perform public services work with a diverse population of students, faculty and staff members, and community library users; work under stress, with courtesy, calmness and good judgment; work in a team environment with other library staff, as well as independently in an emergency staffing situation; work with the Library’s ILS and personal computer software to perform assigned functions; perform detailed work accurately;  work evenings and weekends as required.  A bachelor’s degree is required. DESIRED QUALIFICATIONS: A preferred applicant for Access Services University Assistant would have one or more of the following: experience with library automated circulation systems, experience supervising student or part time employees, and/or work experience in an academic setting.  To apply, please send a cover letter, resume, and three letters of reference to Ms. Patricia S. Banach at banachp@easternct.edu Review of applications will begin immediately and will continue to be considered as necessary until the position is filled.