Vacancy
Manager Adult Services – New Canaan Library
Our highly valued Manager of Adult Services is
moving overseas, creating an opportunity for a dynamic and strategic
library leader to join our team.
We are looking for:
A qualified librarian with solid leadership experience to lead a strong team of library professionals
A strategic thinker and planner who thrives in a fast paced and future focused environment
An innovator who
has a demonstrated track record of developing and implementing user
focused services, products and programs with measureable results
Please see job description with salary information.
Send relevant resume and cover letter by email before 31 May to:
Lisa Oldham – Executive Director of New Canaan Library
Job Description
New Canaan Library Vision:
Enrich the town's intellectual and cultural life by
Providing free and convenient access to information,
Fostering lifelong learning, and
Encouraging the exchange of ideas
Our Values
Lifelong learning
Respect
Service
Excellence
Professionalism
Role purpose
Position is responsible for:
Assisting Adult Services Manager to assess, review, and prioritize adult services in response to changing members' needs.
Ensuring
consistently excellent user experiences for all adult reference and
information services at the information desk, online, and on the phone.
Assisting Adult Services Manager to assess, review, and prioritize staff professional training needs.
Leading
reference staff, Customer Service Officer and volunteers with a focus
on the creation of a high performing, cohesive, and well coordinated team that embodies our organizational values and delivers exceptional service at all times.
Providing leadership in Adult Services projects as assigned by Adult Services Manager.
Key Functional relationships
Members of Adult Services Team
Digital services Manager
Children’s Services Manager
Teen Librarian
Collections Manager
Responsibilities
Deliverables
Consistently provides exceptional information and reference services at the information desk.
Ensures information desk is effectively staffed by well-prepared team that delivers excellent services.
Assists the Adult Services Manager in providing ongoing training, instructional aids, and support of all Adult Services staff.
Provides expert advice for selection of databases and reference tools.
Develops new classes in line with Adult Services Team's changing focus areas.
Participate in and contribute to Library programs, outreach events and initiatives.
Lead and participate in professional in house learning
Accountabilities
Professional leadership of Information Desk staff.
Ownership of the delivery of excellent Information Desk services.
Participation in collection development for new materials in all formats and the deletion process.
Effective
collaboration and engagement with other departments to enable delivery
of seamless services to whole community (on site, online and by
telephone)
Responsible for keeping up-to-date with new tools and trends in library services
Serve on library committees or projects as needed
Skills & Attributes
Excellent service ethos
Well organized and reliable
Strong personal professional learning focus
Team player with strong communication and interpersonal skills
Self-starter who takes initiative
Competencies
Leadership
Strong customer focus
Excellent judgment
Develops and empowers Information Desk staff
Ongoing self-directed professional development
Salary
$50,000-65,000
Requirements
MLIS Required
35 hour work week, including one night + Sat or Sun, depending on schedule needs.
4-6 hours at the Information Desk per work day.
