Passport Office Acceptance Agent
Salary: $17.50
The Passport office is designated by the State Department to accept and pre-process passport applications. Agents are responsible for the review and intake of documents, forms and identification related to completing passport applications.
Responsibilities:
- Review and process passport applications. This includes: Verifying forms, documents, identification, and other required information; taking passport photos; accepting payment associated with State Department and processing fees.
- Answer questions associated with the passport application process (in person and via the telephone)
- Greet & assist patrons upon entering passport office
- Other duties as assigned
Qualifications:
- High School Diploma or equivalent and at least 1 year of complex administrative work
- Outstanding internal & external customer service
- Excellent attention to detail.
- Ability to work well under pressure
- Excellent organizational skills
- Sound judgement and decision-making skills
- Must be a self-starter with a strong work ethic
- Flexibility to work on different shifts including one evening a week and Saturdays as needed
In addition to the requirements listed above, applicants for this position must also meet the requirements outlined by the State Department:
- Are at least 18 years of age
- Are U.S. citizens or U.S. nationals
- Are permanent full-time or part-time employees (not temporary, contractual, ad hoc, or volunteer)
- Are not on parole or probation related to any federal, state, or local felony or misdemeanor related to breach of trust or moral turpitude (i.e. embezzlement, document fraud, drug offense, or dishonesty carrying out a responsibility involving public trust)
- Are not presently under indictment for any federal, state, or local felony or misdemeanor related to breach of trust or moral turpitude
- Are free of any federal, state, or local felony convictions or misdemeanor convictions related to breach of trust or moral turpitude
All hires must be able to pass the Federal Passport Acceptance Agent Training.
Apply via this link. Open until filled.
