This position is responsible for providing software, network and ILS support to all member libraries. Support is provided through online ticketing or by phone. Position is assigned Help Desk shifts during the week. One Saturday per month on a rotating basis. Additional projects as needed. Requirements: Bachelor’s degree or equivalent training or experience. Minimum of 3 year’s library experience preferred. Working knowledge of library automations (ILS) and a broad knowledge of computer software and applications. Strong commitment to, and highly skilled in, both internal and external customer service.
The position is 11 hours per week, plus a Saturday. Hourly rate is $16.00-$25.00 dependent on experience. For a full job description go to biblio.org/Jobs. Please email a resume, cover letter and references to jobs@biblio.org. Deadline: February 20, 2024.
