The Opportunity: The Town of Mansfield is hiring two part-time Digital Access Navigators. This is an exciting opportunity to work directly with local residents to help them overcome initial barriers for accessing basic online resources and technology.
The Digital Access Navigator will assist community members by sharing resources and providing basic level support to overcome barriers to digital access. The work will be varied and interesting, including items such as: Counseling residents about free or affordable internet service options for which they may qualify and in some cases help them to apply for services they choose. Loaning out and assisting with sample Internet capable devices so that residents can consider what device might best fit their needs. Partnering with the Mansfield Public Library, Mansfield Information Technology Department, Mansfield Human Services, and other town offices to reach and attract community members who face barriers to Internet or technology use access. Offering basic one-on-one and small group coaching and assistance with entry-level use of technology and access to public information resources. Participating in community events to promote the library’s digital access program and make connections with potential residents in need. Collaborating with Town departments to identify barriers that it make it difficult for some residents to access online Town and public resources and develop creative solutions to support the ease of use of those resources. Conducting outreach at Town facilities/events, as well as with our newly acquired public library digital access van.
This position does not require advanced technology skills. The Digital Access Navigator will be supported by and work closely with Mansfield Public Library and Information Technology Department staff to ensure success. The position will be home based out of the Mansfield Public Library, but will frequently leverage other Mansfield municipal locations and community venues/events to reach residents in need. A successful candidate will demonstrate patience and empathy, basic technology skills, positive communication skills, creative thinking, cultural sensitivity, and a desire to work together with others to support the local community.
About us: The Mansfield Library provides guidance and access to the materials and information which enhance and enrich the lives of people of all ages. The Library’s main branch is at 54 Warrenville Road, with two smaller branches in Mansfield as well. Additionally, the Library regularly does outreach in the community. Mansfield’s Information Technology Department collaborates with the Library to support patron technology access at the Library’s three locations, as well as online access to resources from community locations and from home.
Mansfield, with a population of approximately 26,000, is located in the Northeastern portion of the state, better known as Connecticut’s Last Green Valley National Heritage Corridor. Home to the University of Connecticut, Mansfield offers the unique blend of urban (Downtown Storrs - www.mansfieldmdp.org), suburban, and rural living in a university setting. Mansfield has a variety of cultural and educational offerings, as well as an abundance of natural resources ideal for activities such as hiking, cycling, and kayaking. Mansfield is a Council-Manager form of government, with the Town Manager serving as the Chief Executive Officer responsible for overseeing the day-to-day operations of the Town.
Compensation: The salary range is $25.00-$28.69 per hour. There are no benefits associated with these part-time positions.
Work Schedule & Location: Each selected candidate will be scheduled for up to 19 hours per week. These positions are grant funded with an anticipated start date of November 2023 and projected end date of November 2025. The home base work location is the Mansfield Public Library, 54 Warrenville Road Mansfield Center, CT 06250.
Minimum Training and Experience: High School diploma or GED required; college experience preferred. The successful applicant should have a combination of education and experience that would provide the knowledge, interests, and abilities as listed in the complete job description (attached). This position requires a varied work schedule including some evenings and weekends. Must possess and retain a valid Motor Vehicle Driver’s License.
How to Apply: Interested applicants can apply at THIS LINK. The preferred candidates will be subject to a background check. The position will remain open until filled.
The Town of Mansfield is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Town will provide reasonable accommodations to qualified individuals with disabilities and encourage both prospective and current employees to discuss potential accommodations with the Town when necessary.
