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The ACP Assistant’s work is part of the NHFPL’s efforts to establish effective digital-equity plans and services that support the needs of our diverse communities and help to secure equitable internet access for New Haven residents. This is a grant-funded 2-year assignment (through June 14, 2025), 19 hours per week. Days/hours of work may vary to support program goals & and will often include evenings and weekends.
In this role, you will:
- Provide individualized or small group assistance to community members who need affordable home internet service, affordable internet-capable devices, and/or coaching in introductory digital skills in order to become effective home internet users. This assistance is provided primarily by in-person instruction within the library system’s 5 facilities, but may also include telephone, email, text, video chat, and other communication methods that work for the learner.
- Coordinate planning and services for systemwide ACP signup services, including marketing, and outreach.
Possession of and ability to maintain a valid State of Connecticut driver’s license is required. This role includes travel to various library and community locations throughout the City, sometimes several times during a workday.
For more information, please visit our website at https://nhfpl.org/about/jobs/
