Tuesday, February 07, 2023

Head of Public Services - E.C. Scranton Memorial Library, Madison, CT

The E.C. Scranton Memorial Library seeks a Head of Public Services to join our team. In addition to serving as the Assistant Director, the Head of Public Services also leads our fantastic Circulation Department, and has some facilities oversight. The successful candidate will be passionate about providing outstanding services to library patrons, have the ability to lead and motivate staff in a team environment, possess outstanding verbal and written communication skills, and delight in connecting both staff and patrons with the resources they need.

Position Definition: Plans, organizes and supervises the activities of the Circulation department; leads a dedicated team of full and part-time staff members; represents the Library at local events and community group meetings, directs facilities staff and oversees any necessary maintenance for our newly renovated library building, coordinates activities with other department heads; and reports to the Library Director.

Essential Job Functions: Supervises the Circulation Department including planning, scheduling, coordinating, reporting, and annual goal setting for both full and part time staff members. Performs routine circulation desk duties as needed, including helping patrons get new library cards, place holds, and check out materials. Troubleshoots technology issues and acts as a liaison with the LION consortium IT staff. Oversees facilities management, including supervising part-time custodians and scheduling maintenance such as window washing, etc. Participates in outreach, engages with community partners, and speaks to community groups about library programs and services. Works alongside the Library Director to actively engage in the implementation of the Library’s strategic plan, mission, vision, and goals. Assists the Director with preparation of documents such as the Library’s annual report, the annual state report, and bi-monthly newsletters. Oversees operational management of the Library, including scheduling, supervision, and public services, in the absence of the Library Director.

Qualifications: A Master's Degree in Library Science from an accredited college or university. A minimum of five years of experience in public libraries. A minimum of three years of management or leadership experience. Exceptional understanding of current principles, practices, and procedures of professional library administration. Ability to work well with and supervise the work of others, meet people easily, and communicate clearly both orally and in writing. Ability to adhere to and convey to others approved library policies and procedures. Skill in assisting library patrons with collections, services, and technology.

Hours: 40 hours per week including evenings and weekends on rotation.

Benefits & Compensation: Salary range is $70,000- $80,000 depending on qualifications. 15 vacation days, 10 sick days, 13 paid holidays, 3 personal days. Medical and dental insurance. Short-Term Disability and Long-Term Disability. Life insurance for employees. 401k retirement plan.

Please see the full position posting HERE.

To apply: Send a meaningful cover letter, resume, and contact information for three references to scrantonlibraryhr@scrantonlibrary.org by Tuesday, February 21st, 2023.

The Scranton Library is an equal opportunity employer and does not discriminate as to age, race, color, creed, marital status, national origin, sexual orientation, disability, or other protected status under state and federal laws.