DEADLINE
EXTENDED. The E.C. Scranton Memorial Library in Madison, CT seeks a
customer service-oriented, collaborative and flexible individual to join
our team. Circulation of books and other materials is one of the
Library’s most important functions. Circulation staff members play a key
role in this function by providing prompt, accurate, and friendly
service.
The successful candidate for this position will have
strong computer and technology skills; excellent oral and written
communication and interpersonal skills; and the ability to provide
excellent customer service to patrons of all ages.
Essential Job Functions:
Check-in and check out materials. Register new patrons and provide
orientation information. Find and process holds and notify patrons when
they are available. Assist patrons in person and over the phone. Perform
other Circulation activities as assigned. Help cover Children’s Desk as
needed.
Qualifications: High school diploma or
GED. Computer skills, including keyboarding; basic knowledge of MS Word
and Excel; familiarity with the Library’s online catalog, website,
databases, and other electronic resources, preferred. Capacity to
perform detailed work consistently and accurately. Ability to deal
pleasantly and effectively with the public, including upset patrons.
Experience with III Sierra ILS, a plus.
Physical Demands:
The physical demands described here are representative of those that
must be met by an employee to successfully perform the essential
functions of this position. Reasonable accommodation may be made to
enable individuals with disabilities to perform the essential functions.
Duties require moving throughout the building to access collections,
lead programs and meetings, and operate office equipment. Duties require
the ability to express and exchange ideas by means of the spoken word
and to perceive the nature of sounds at normal speaking levels, with or
without correction. Duties require close visual acuity for extensive
reading and viewing of a computer terminal. Duties require extended
periods of standing, walking, and sitting. Duties require occasional
periods of pulling/pushing items, lifting/carrying items up to twenty
pounds, bending, stooping, and fine manipulation skills.
Hours: 4-12 hours per week including Tuesday evenings and every other Saturday.
Benefits & Compensation: Salary is $15/hr. 13 paid holidays.
Reports to: Head of Public Services
Employment Status: Part-time, non-exempt/hourly
To apply: Send a meaningful cover letter, resume, and contact information for three references to scrantonlibraryhr@scrantonlibrary.org on or before May 6th, 2022.
Disclaimer:
Nothing in this job description restricts the E.C. Scranton Memorial
Library’s right to assign or reassign duties and responsibilities to
this job at any time. This description reflects the E.C. Scranton
Memorial Library’s assignment of essential functions, it does not
proscribe or restrict the tasks that may be assigned. This job
description is subject to change at any time.
The E.C. Scranton
Memorial Library is an equal opportunity employer and does not
discriminate as to age, race, color, creed, marital status, national
origin, sexual orientation, disability, or other protected status under
state and federal laws.