Network Services Technician – Bibliomation,
Inc. (Waterbury, CT.), a private nonprofit, is Connecticut’s largest
library technology consortium consisting of over 75 member libraries.
Bibliomation libraries share materials and manage resources using the
Evergreen open source integrated library system. Bibliomation is
seeking a qualified individual to fill the position of Network Services
Technician.
This position is for someone who enjoys and thrives
in a busy support role. Candidates must have the ability to work with
considerable independence and within a team. Must also demonstrate
strong interpersonal skills, adept logical troubleshooting, testing
experience, task management skills and root cause analysis abilities.
General duties:
This position provides direct support direct PC and LAN support
services to member libraries. Regularly performs installation and
troubleshooting of PC/desktop, LAN & WiFi hardware, PC management
systems, and file storage systems. In collaboration with other technical
staff, maintain the network, telecommunications, PC, and file systems
of the Bibliomation Office. System documentation and consulting to
include system reviews and recommendations. Document internal processes
and procedures related to duties and responsibilities. Responsible for
entering time into the billing database. Review IT publications to
remain up-to-date with current and future technologies.
Qualifications:
Education: Bachelors of Science in Computer Science, or related study.
Work: Minimum 3 years experience in a dedicated PC / desktop / network
support role. Thorough knowledge of the Windows OS, and deployment of
machines. Strong understanding of common networking concepts, equipment
and troubleshooting is essential. Extensive experience with PC software
and hardware implementation and support. Fundamental understanding of VM
concepts. Understanding of Microsoft licensing desired. Fundamental
understanding of file-sharing, NAS, and file backup concepts.
Familiarity with library automation and management systems a major plus.
Cumulative work experience may be considered in lieu of academic
degree.
Position: Fulltime, 35 hours per week. Salary
exceeds CLA minimum. Bibliomation offers a truly exceptional benefits
package. Additional responsibilities listed in full job description
online at: www.biblio.org/jobs. Cover letter, resume, names of references to be submitted in Word or PDF to: jobs@biblio.org. Include job title in Subject field. Applications will be accepted until September 21, 2021. Bibliomation is located at 24 Wooster Ave., Waterbury, CT. and is an EOE.
