Adult Services Librarian, Part-Time - Hartford
Public Library is nationally recognized for its wide range of
initiatives including immigration services, employment assistance,
school partnerships and youth leadership training. Now celebrating its
127th year, Hartford Public Library remains at the forefront of
redefining the urban library experience in the 21st Century with
services designed for and by a diverse and dynamic city and region. With
seven locations throughout the city, HPL is the catalyst for
opportunities in education, civic engagement, intellectual enrichment
and cultural development for tens of thousands of children, youth and
adults every year. www.hplct.org.
The Library currently seeks an Adult Services Librarian P/T. Responsibilities include:
• Play a key role in the development, administration, and delivery of
customer-focused library services. Provides excellent service to HPL’s
customers including reference and information services, technological
help, and reader’s advisory via several channels: in-person, via email,
and over chat. This includes referrals to local social services, help
navigating resources on the web, serve as a Notary Public/Municipal
ID/Passport agent, help with personal technological devices, and more,
in addition to traditional library services.
• Work
collaboratively with and under the direction of the Assistant Director
of Public Services to plan and implement strategies for providing
exceptional public services to the Hartford Community; help curate
information and resources for the community; and assist with selection
and promotion of adult materials (print and media) for the Library
system; including materials based on customer requests.
• Keeps
informed and knowledgeable about library events, programs, and
services. Performs outreach and develops community partnerships. Assists
with creation of library displays.
• Contributes to the
creation and maintenance of the library’s Information and Resource
Guides in print and via the LibGuides platform. Follows greater
librarianship discourse, publications, stays abreast of trends and
developments in the field, including DEI initiatives, future-proofing,
and trauma-informed practices.
• Model excellent customer
service and communication skills for library staff and serves as leader
and mentor to fellow library staff.
Scheduled 25 hours a week, at least one evening per week and a Saturday in rotation is required.
QUALIFICATIONS:
Required:
MLIS from an ALA accredited school. At least 2 years’ experience
working in libraries. Excellent customer service skills; ability to
apply empathy and patience; strong commitment to excellent customer
service to a diverse population in an urban environment. Excellent
written and verbal communication skills, technology skills, listening,
organization, report-writing, and priority setting skills; and ability
to work independently and in a team environment.
Preferred:
At least 1-year experience on a reference desk. Familiarity with local
community services, agencies, and resources. Understanding of, and
ability to apply, DEI principles. Understanding of, and ability to
apply, Trauma-Informed Practices.
To Apply: Please email resume and cover letter to hpljobs@hplct.org and reference Adult Services Librarian P/T in the subject line of your email. Hartford Public Library is an Equal Opportunity Employer.
