Thursday, July 01, 2021

Part-Time Library Technical Assistant / Volunteer Coordinator - Wallingford Public Library, CT

Part-Time Library Technical Assistant / Volunteer Coordinator - Wallingford Public Library. The Wallingford Public Library seeks a part-time Library Technical Assistant / Volunteer Coordinator to join its team. To apply for this position, send a meaningful cover letter, resume, and contact information for three professional references to Jane Fisher, Library Director, at jfisher@wallingfordlibrary.org by July 16, 2021.
     Job Summary: Administers the library’s volunteer program. Provides outstanding customer service to the public. Assists the Director, Assistant Director, and Business Manager with various administrative duties. Reports to the Director and Assistant Director.
     Essential Job Functions: Recruits, trains, and manages volunteers; Coordinates computer tutoring programs; Manages WPL @ You Doorstep, the library’s home delivery service; Provides exemplary customer service to the public at various service points including the information desk, public computer areas, in the Collaboratory, and on the telephone; Assists patrons in locating library materials and accessing library and community services; Assists patrons with computers, printers, equipment, online resources, and Internet searching; Oversees public access to tax forms and the VITA tax preparation service; Coordinates special events, including volunteer appreciation brunch; Assists Business Manager with membership program, filing, sorting mail, running errands; supplies inventory, and office equipment operation and maintenance; Assists with outreach events.
     Required Knowledge, Skills, and Abilities: Bachelor’s Degree from an accredited college or university OR an equivalent combination of education and experience. Outstanding customer service skills; Outstanding verbal communication skills; Proficiency in wide variety of software and hardware, including Microsoft Office, PC and Apple platforms, electronic resources, library automation systems, and Google apps; Spanish language proficiency desirable. 
     Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Move throughout the library to access collections, lead programs and meetings, and operate office equipment; Remain in a stationary position 50% of the time; Move equipment and book carts weighing up to 50 pounds around the library building; Communicate with staff and the general public and exchange accurate information; Have the visual acuity required to read and view from a computer terminal; Operate a computer and other office productivity machinery, such as scanner/fax machines, printers, and photocopier.
     Hours: 25-28 hours per week, including evenings and weekends in rotation
     Benefits & Compensation: $23.75/hour; paid time off
     Fu
ll job description available here: https://wallingford.lioninc.org/pdf/lta-volunteercoordinator.pdf