Library Technical Assistant, Circulation Department (Part-Time) - The
E.C. Scranton Memorial Library in Madison, CT seeks a customer service
oriented, collaborative and flexible individual to join our team.
Circulation of books and other materials is one of the Library’s most
important functions. Circulation staff members play a key role in this
function by providing prompt, accurate, and friendly service.
The successful candidate for this position will have strong computer and
technology skills; excellent oral and written communication and
interpersonal skills; and the ability to provide excellent customer
service to patrons of all ages.
Essential Job Functions: Check
in and check out materials. Register new patrons and provide orientation
information. Find and process holds and notify patrons when they are
available. Assist patrons in person and over the phone. Perform other
Circulation activities as assigned. Help cover Children’s Desk as
needed.
Qualifications: High school diploma or GED. Computer
skills, including keyboarding; basic knowledge of MS Word and Excel;
familiarity with the Library’s online catalog, web site, databases, and
other electronic resources, preferred. Capacity to perform detailed work
consistently and accurately. Ability to deal pleasantly and effectively
with the public, including upset patrons. Experience with III Sierra
ILS, a plus.
Physical Demands: The physical demands described
here are representative of those that must be met by an employee to
successfully perform the essential functions of this position.
Reasonable accommodation may be made to enable individuals with
disabilities to perform the essential functions. Duties require moving
throughout the building to access collections, lead programs and
meetings, and operate office equipment. Duties require ability to
express and exchange ideas by means of the spoken word and to perceive
the nature of sounds at normal speaking levels, with or without
correction. Duties require close visual acuity for extensive reading and
viewing a computer terminal. Duties require extended periods of
standing, walking, and sitting. Duties require occasional periods of
pulling/pushing items, lifting/carrying items up to twenty pounds,
bending, stooping, and fine manipulation skills.
Hours: 24-28 hours per week including evenings and rotating Saturday hours.
Benefits & Compensation: Salary is $15/hr. 13 paid holidays, plus paid time off.
Reports to: Head of Public Services
Employment Status: Part-time, non-exempt/hourly
To apply: Send a meaningful cover letter, resume, and contact information for three references to scrantonlibraryhr@scrantonlibrary.org on or before August 6th, 2021.
Disclaimer: Nothing in this job description restricts the E.C. Scranton
Memorial Library’s right to assign or reassign duties and
responsibilities to this job at any time. This description reflects the
E.C. Scranton Memorial Library’s assignment of essential functions, it
does not proscribe or restrict the tasks that may be assigned. This job
description is subject to change at any time.
The E.C. Scranton
Memorial Library is an equal opportunity employer and does not
discriminate as to age, race, color, creed, marital status, national
origin, sexual orientation, disability, or other protected status under
state and federal laws.
