Assistant Head of Circulation - The
Town of Suffield is a quintessential New England town with a
longstanding pledge to preserving its historic architecture and
agricultural roots. The many people who serve Suffield through town
government - as employees and volunteers alike - remain committed to
developing and fostering a strong sense of community among its
residents.
The Town of Suffield is seeking a Assistant Head of
Circulation for our Kent Memorial Library. The Assistant Head of
Circulation works in support of the Head of Circulation to deliver
exemplary customer service to our patrons at our circulation desk. Aids
in accomplishing the goals of the Library mission with creativity,
versatility, and adaptability. Serves the residents of Suffield in
customer-oriented manner that helps promote a positive, professional
image for the Town government.
Supervision Received: Works under the general direction of the Head of Circulation.
Supervision Exercised: None.
Essential Duties and Responsibilities: 1. Value great customer service
in capacity of the job. 2. Complete work accurately and in a timely
manner. 3. Communicate effectively and constructively. 4. Exhibit
working knowledge of and comfort with Evergreen ILS computer
applications within a library. 5. Work well both as part of a team and
independently. 6. Assist at Circulation Desk, including checking
materials and help patrons. 7. Register new patrons and update and
maintain the records. 8. Handle hold requests and notify patrons. 9.
Follow up on holds that haven’t been picked by more than five days from
original hold notification. 10. Arrange for inter-library loans. 11.
Shelve library materials. 12. Maintain proper order in collection by
reading shelves. 13. Assist in the preparation of book displays around
the library. 14. Attend staff meetings and other training sessions as
requested. 15. Arrange volunteers for home bound patrons. 16. Maintain
positive working relationships with school officials, community groups,
and the public regarding program offerings and coordination of services;
promptly and cordially respond to citizen inquiries, feedback, and
complaints about services and facilities. 17. Attend seminars and
conferences to remain current on developments in relevant fields.
Minimum Qualifications Education & Experience: 1. High school
diploma or equivalent. 2. One or more years of relevant experience
within a public library system. 3. Suitable experience may be
substituted for education attainment if deemed appropriate by the First
Selectman.
Knowledge, Skill, and Ability: 1. Excellent customer
service skills. 2. Ability to use automated library equipment, on line
catalogs and word processing. 3. Ability to communicate effectively and
work cooperatively with patrons of all ages, volunteers, community
partners, colleagues and supervisors. 4. Excellent interpersonal skills
and strong service orientation. 5. Ability to work independently, be
flexible and adapt to a fast-paced work environment. 6. Possess good
analytical skills and excellent computer and internet searching
techniques. 7. Commitment to on-going professional development.
Special Requirements: 1. Valid, active Motor Vehicle Operator’s license
required. 2. Must submit to pre-employment drug and alcohol testing as
well as fitness for duty testing.
Tools and Equipment Used:
Prior library experience and familiarity with the Bibliomation Evergreen
library system is preferred. This job operates in a professional office
environment with occasional related fieldwork. This role routinely uses
standard office equipment such as computers, phones, photocopiers,
filing cabinets, and fax machines.
Physical Demands: The
physical demands are representative of those that must be met by an
employee to successfully perform the essential functions of the job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. While performing the
essential functions of this job, the employee is frequently required to
stand, sit, walk; use hands and fingers, handle or operate objects,
controls or standard office equipment, reach with hands and arms; climb
or balance; stoop, kneel, crouch, or crawl. The employee must
occasionally lift and/or move up to ten (10) pounds and occasionally
lift and/or move objects up to fifty (50) pounds. Specific vision
abilities required by this job include close vision, distance vision,
color vision, peripheral vision, depth perception, and the ability to
adjust focus.
Travel: Travel is primarily local during the
business day, although some out of the area travel and overnight may be
expected for conferences and seminars.
Hours: This is a part
time sixteen (16) hours per week position. The hours of work will be
determined by the department director and are subject to change. This
position occasionally requires long hours beyond those scheduled hours,
including monthly evening commission meetings, evening work, and weekend
work as job duties demand.
Compensation and Benefits: $15.23
per hour; compensation and benefits in accordance to the Library
Collective Bargaining Agreement.
How to Apply: Applications and full job posting can be found on the town web page at www.suffieldct.gov under town departments/Human Resources. Submit application along with resume by May 31, 2021.
Mail or email application and resume to: Town of Suffield, Attention:
Shannon Jendrysik, Human Resources Department, 61 Ffyler Place,
Suffield, CT 06078, sjendrysik@suffieldct.gov. The Town of Suffield is an equal opportunity employer m/f/d/v.
