Friday, November 20, 2020

Reference Librarian - Kent Memorial Library, Suffield

Reference Librarian - Kent Memorial Library, Suffield. The Town of Suffield is a quintessential New England town with a longstanding pledge to preserving its historic architecture and agricultural roots. The many people who serve Suffield through town government - as employees and volunteers alike - remain committed to developing and fostering a strong sense of community among its residents.
     The Kent Memorial Library in Suffield is seeking an energetic and creative individual to become the Reference Librarian. This position leads and trains a team of part-time staff to provide outstanding service to the community. Serves the residents of Suffield in a positive, customer-oriented manner that helps promote a positive, professional image for the Town government.
     Essential Duties and Responsibilities: 1. Understands and is able to perform all jobs related to reference services, including but not limited to: research, reader’s advisory, technology and information services. 2. Assists patrons in using the online catalog and other electronic tools and resources; assists and instructs patrons in using library services, equipment, and facilities, including one-on-one instructional sessions. 3. Provide outstanding customer service at reference desk to library patrons in person, over the telephone, and email. 4. Provides technical/reference support to staff; works with Town of Suffield IT Department in identifying and resolving IT-related needs and tickets. 5. Maintains reference data and prepares regular statistical reports for the Director; 6. maintains familiarity with the collection, recommends materials to be added, using standard library selection tools. 7. Keeps informed of current events and of developments in the library field and maintains current knowledge of library technology. 8. Maintains knowledge of the automated circulation and technical services systems and assists with circulation, technical services tasks, and interlibrary loan system, including paperwork and shipments, as needed. 9. Creates displays to enhance the library experience and to promote use of library resources. 10. Maintain positive working relationships with school officials, community groups,and the public regarding program offerings and coordination of services; promptly and cordially respond to citizen inquiries, feedback,and complaints about services and facilities. 11. Attend seminars and conferences to remain current on developments in relevant fields.
     Other Job Functions: 1. Perform other related work as assigned. 2. Works at other public service desks, as needed. 3. Attends professional and community meetings, workshops, and conferences, as required.
     Education and Experience: Minimum Qualifications: 1. Bachelor’s Degree or equivalent in related field required; 2. Master of Library Science Degree in Library Science (MLS) from an accredited institution are preferred; 3. Three (3) years of progressively responsible experience in public libraries, including management and supervision of staff, preferably in the reference department; 4. Library reference experience required; 5. Experience in providing direct customer service to various populations; 6. Experience with current and future technologies; 7. Any equivalent combination of training and experience which provides the required skills, knowledge and abilities; 8. Suitable experience may be substituted for education attainment if deemed appropriate by the First Selectman; 9. Graduate students in Library Science programs are encouraged to apply.
     Knowledge, Skills and Abilities: 1. Excellent interpersonal skills; 2. Communication skills; 3. Knowledge of computers and office software; 4. Knowledge of children’s literature, although not required, is also preferred.
     Special Requirements: 1. Valid, active Motor Vehicle Operator’s license preferred; 2. Must submit to pre-employment drug and alcohol testing as well as fitness for duty testing.
     Tools and Equipment Used: Prior library experience and familiarity with the Bibliomation Evergreen library system is preferred. This job operates in a professional environment with occasional related fieldwork. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
     Supervision Received & Exercised, Physical Demands, Work Environment, General Guidelines, Travel, and EEOC Statement: See complete job description
     Hours: This position is at will. This is a 37 hours per week, full-time union position with benefits. Must be flexible to include evenings and weekends.The hours may be subject to change. This position occasionally requires long hours beyond those scheduled hours, including monthly evening commission meetings, evening work, and weekend work as job duties demand.
     Compensation and Benefits: $24.00 per hour; compensation in accordance to the Library Collective Bargaining Agreement. Benefits package to include: Paid Holidays per Year • Paid Sick and Vacation Days • Medical, Dental and Vision Insurance • Defined Contribution Plan with Town Match • Short-Term Disability, Long-Term Disability and Life Insurance.
     How to Apply: Applications can be found under Human Resources on the town website at https://www.suffieldct.gov/departments/hr. Please submit an application along with a resume by December 3, 2020. You may mail your application to: Town of Suffield, Attention: Shannon Jendrysik, Human Resources Department, 61 Ffyler Place, Suffield, CT 06078 or email to sjendrysik@suffieldct.gov.
     The Town of Suffield is an equal opportunity employer m/f/d/v. The above posting is intended as a guide and is not a complete description of the position or process.