Head of Digital Infrastructure Services - The UConn Library seeks a highly collaborative Head for the new Digital
Infrastructure Services (DIS) unit. The Head of Digital Infrastructure
Services reports to the Associate Dean and will provide creative,
collaborative, and forward-looking leadership for innovative technology
services in the UConn Library. The successful candidate will understand
the broad landscape of trends in information technology and libraries,
and have a demonstrated record of successful project management and
implementation of technologies and services. Responsible for
proactively assessing, developing, and managing technologies that
support the Library’s diverse user communities, the Head of DIS will
engage and collaborate with content and service experts to create a high
quality and robust integrated information environment in support of
faculty and student teaching, learning, research, and scholarship.
The Head of DIS advances the Library’s collective digital and
information capacities by strengthening existing workflows for
collections management; partnering across stakeholder groups, supporting
outstanding digital scholarship , resource acquisition, and discovery;
exposing scholarship through an outstanding repository platform; and
promoting UConn Library programs, services, and expert staff through a
state-of-the-art, user-centered website.
The Head of DIS
supervises three full time staff members and contributes to the
advancement of the unit and the Library through collaboration and
engagement with Library-wide initiatives. Along with all UConn Library
personnel, the successful candidate makes a positive contribution to a
culture of inclusion and respect in all interactions within the Library
and across the University and exemplifies the UConn Library values of
kindness and trust, curiosity and inquiry, equity and inclusion, and
having fun.
Responsibilities: Coordinates and
collaborates with partners in the Library, University IT, and other
campus units to ensure that the Library’s digital infrastructure and
services are aligned with the University’s technology strategies and
infrastructure; meets accepted and emerging security and access
protocols; and is responsive to the needs of students, faculty, staff,
and other stakeholders. Responsible for setting strategic goals,
allocating resources, and overseeing the successful implementation,
maintenance, refreshment, and integration of the Library’s information
technology program, which includes on premise, locally hosted, and
vendor hosted enterprise services. Provides high-level oversight for the
continuous operation of the Library’s website, digital repository, and
other locally hosted web services. Works closely with Library and
University stakeholders to manage hosted applications such as library
services platform Alma, discovery platform Primo, ILLIAD interlibrary
loan software, and customized applications for resource discovery,
archives content management, course reserves, user authentication and
authorization, interlibrary loan, and document lending. Directs, plans,
and communicates Digital Infrastructure Services unit efforts.
Determines priorities in alignment with Library priorities and services
and ensures coordination and alignment of individual and unit goals.
Engages in product, user, and service assessments and ensures that
statistics and other data relevant to the goals and work of the unit is
accurate and timely.
Shared Expectations for Staff Supervisors:
Assigns, oversees, reviews, and evaluates work of direct reports.
Establishes work schedule(s) and approve timecard(s). Maintains
supervisory files. Promotes inclusivity and is communicative about
priorities, opportunities, and challenges. Encourages new thinking and
ideas and actively fosters open communication. Follows the Performance
Management Guidelines as outlined by the Library, Human Resources, and
the staff member’s contractually specified evaluation process. Provides
training and assistance to each direct report. Supports involvement in
professional development activities and provides internal development
opportunities as appropriate to each position.
Shared Expectations for All Staff:
Participates in planning and actively contributes to Area and Unit
priorities, initiatives, and operations through collaboration and
cooperation. Demonstrates reliable and effective written and verbal
communication and interpersonal skills. Demonstrates active learning in
and communication of ongoing trends and developments related to
professional and positional responsibilities. Works effectively in
current office applications, software, and communication tools as set by
the UConn Library and University of Connecticut. Exhibits appreciation
of, sensitivity to, and respect for a diverse working environment,
inclusive of social, economic, cultural, ideological, gender, racial,
and ethnic backgrounds. Performs duties parallel to position
responsibilities as required.
Minimum Qualifications:
Bachelor’s degree and six years of related professional experience, or
ten years of related professional experience. Minimum three years of
continuous supervisory experience of professional staff, including
proven team success and management responsibilities. Demonstrated
knowledge of trends and best practices in managing library technologies
and systems analysis and development. Demonstrated commitment to a data
driven approach, continuous assessment, and improvement of programs and
services. Demonstrated commitment to diversity, equity, and inclusion.
Excellent interpersonal, communication, and collaboration skills.
Demonstrated success with project management.
Preferred Qualifications:
Master’s Degree in Library or Information Science, Computer Sciences,
Information Technology or Systems, or related field. Minimum of five
years professional experience working with library systems or digital
libraries/repositories with evidence of strong technology and systems
knowledge. Evidence of ability to articulate a system perspective for a
multi-campus library and effectively implement a
collaboratively-developed vision for library technology in a research
library environment. Direct experience with and demonstrated
understanding of the ongoing development of integrated library systems
or digital preservation technologies; including related search and
discovery products (such as Ex Libris, Alma, Primo), digital
repositories (such as Fedora, Islandora), or single sign-on services
(such as EZproxy, Shibboleth). Demonstrated experience with the
implementation and maintenance of open source applications. Demonstrated
knowledge of accessibility standards and current best practices in
information delivery.
Employment at UConn and Appointment Terms:
UConn is one of the top public research universities in the nation,
with more than 30,000 students pursuing answers to critical questions in
labs, lecture halls, and the community. Knowledge exploration
throughout the University’s network of campuses is united by a culture
of innovation. An unprecedented commitment from the state of Connecticut
ensures UConn attracts internationally renowned faculty and the world’s
brightest students. As a vibrant, progressive leader, UConn fosters a
diverse and dynamic culture that meets the challenges of a changing
global society.
The main 4,400-acre campus is set in a
university town located in the heart of Connecticut; approximately a
half hour’s drive from Hartford, 90 minutes from Boston, and 3 hours
from New York City. Storrs offers New England village charm, with
outstanding recreational facilities and open space initiatives, farm to
table agricultural communities, and excellent public schools.
The University of Connecticut is committed to building and supporting a
multicultural and diverse community of students, faculty, and staff. The
diversity of students, faculty, and staff continues to increase, as
does the number of honors students, valedictorians, and salutatorians
who make UConn their top choice. More than 100 research centers and
institutes serve the University’s teaching, research, diversity, and
outreach missions, leading to UConn’s ranking as one of the nation’s top
public research universities.
UConn’s faculty and staff are a
critical link to fostering and expanding our vibrant, multicultural and
diverse University community. As an Affirmative Action/Equal Employment
Opportunity employer, UConn encourages applications from women,
veterans, people with disabilities and members of traditionally
underrepresented populations.
This is a full-time position
based in Storrs, Connecticut. The University offers a competitive
salary, outstanding benefits, including employee and dependent tuition
waivers at UConn and a highly desirable work environment. Salary is
dependent upon education, qualifications, and experience.
To Apply: Applications must be submitted online using UConn Jobs at http://www.jobs.uconn.edu,
Staff Positions (reference search #494584) and include a cover letter,
detailed resume, and contact information for three professional
references. Candidates should address in their cover letter and/or
resume how their candidacy meets the position responsibilities, minimum
qualifications, and preferred qualifications (if applicable).
Nominations and inquiries should be sent in confidence to ellen.silbermann@uconn.edu. To ensure full consideration, inquiries and applications should be submitted by June 21, 2020.
Employment of the successful candidate will be contingent upon the
successful completion of a pre-employment criminal background check.
