Tuesday, July 16, 2019

Information Services Assistant - Trinity College

Information Services Assistant - Trinity College. Full time. Position Summary: Trinity College’s Information Services invites applications for the position of Information Services Assistant, a position that supports a combined Library and Information Technology Service point. Trinity College offers the best of several worlds: a traditional New England small liberal arts college set in downtown Hartford, a college that combines a strong commitment to community learning with equally strong study away ties.
     The Information Services Assistant provides support to the daily operations of course reserves, document delivery, and interlibrary loans to and from other colleges and universities and performs a range of cataloging and processing functions for materials in any format. This includes but is not limited to receipt and management of materials, order and catalog records maintenance, and copy cataloging. The incumbent also provides excellent public service and research support at the Information Services Desk (a merged library and IT service point) and with the ID Card office, including with ID card printing and troubleshooting of issues and requests. The incumbent assists with classroom technology support, including troubleshooting classroom projectors, controllers and computers as well as assisting in their maintenance. The Information Services Assistant must have a thorough understanding of how to effectively answer basic information, directional, privileges, and access services questions for Trinity constituents and guests. This position reports to the Assistant Director of Constituency Services.
     Minimum Qualifications: Bachelor’s degree; experience with library and IT operations; good computer skills; ability to work efficiently and effectively in a fast-paced and rapidly changing environment, both independently and as part of a team; supervisory, interpersonal, and organizational skills; accuracy, attention to detail, ability to problem solve; positive and collaborative attitude and excellent communication skills.
     Preferred Qualifications: Academic library experience. Experience with Microsoft Office products. Experience with database management.
     Salary commensurate with experience. For more information and to apply, visit https://trincoll.peopleadmin.com/postings/1991.