Library User Services Assistant - Sacred Heart University, Fairfield. Full-time Non-Exempt.
About Sacred Heart University: Sacred Heart University,
the second-largest independent Catholic university in New England,
offers more than 80 undergraduate, graduate, doctoral and certificate
programs on its main campus in Fairfield, Conn., located less than 60
miles from Manhattan and approximately 150 miles from Boston. With its
five miles of shoreline, marinas, parks, open space and plenty of
shopping and fine dining, Fairfield is consistently recognized as a top
community in the Northeast in which to live. In 2018 the town earned an
A+ in a 'report card' by Niche on "Best Places to Live" in Connecticut.
Sacred Heart also has satellites in Connecticut, Luxembourg and Ireland.
It comprises more than 300 acres of land, including an 18-hole golf
course and the former global headquarters of General Electric. Rooted in
the 2000-year-old Catholic intellectual tradition and the liberal arts,
Sacred Heart embraces a vision for social justice and educates students
in mind, body and spirit to prepare them personally and professionally
to make a difference in the global community. More than 8,500 students
attend the University's six colleges: Arts & Sciences; Health
Professions; Nursing; the Jack Welch College of Business; the Isabelle
Farrington College of Education; and St. Vincent's College. Consistently
recognized for excellence, The Princeton Review includes SHU in its
guides, Best 382 Colleges-2018 Edition, "Best in the Northeast" and Best
267 Business Schools-2018 Edition. It also placed SHU on its lists for
"Best College Theater" and "Most Engaged in Community Service," each of
which comprises only 20 U.S. schools. U.S.News & World Report ranks
SHU in its Best Colleges 2018 guidebook and calls SHU the fourth "Most
Innovative School" in the North. The Chronicle of Higher Education also
names SHU one of the fastest-growing Roman Catholic universities in its
2016 almanac. Sacred Heart has a Division I athletics program. www.sacredheart.edu
Job Description: The Library User Services assistant
will oversee and as necessary perform library user services, in
cooperation with reference librarians; She/He will supervise and train
student assistants, assure the continuity of services and security in
cooperation with other library staff and supervision of student library
assistants. Her/His normal working hours will be Monday-Thursday 10 AM -
6 PM and Friday 9 AM-5 PM.
Duties include:
Oversees provision of the library user services.
Manages library's circulation of tangible materials, including all
circulation functions (check-in, check-out, renewals, holds, fines,
tangible reserves, etc.) using the integrated library system, and
oversees user services counter operations; Oversees regular building
census, patron counts, and group study usage counts; Oversees or
performs user services, including registration of users, problem
resolution, photocopying, scanning, and printing problems, etc. with
student library assistants; Assures security of the building and
collections, monitoring of security systems, etc., and working with
Public Safety, security guards, and other library staff; Oversees or
performs management holds for tangible books and DVDs; Assists users
with locating materials and answering basic information requests during
scheduled hours.; Communicates and enforces library policies, rules, and
procedures to all users; Shares and overseas administration of
check-out procedures for the group study rooms and Honors study rooms;
Oversees management of tangible resources, including, shelving, shifting
and other stack maintenance operations; Assists the maintenance of
print reserves & audiovisual collections as needed.
Shares the training and supervision of student
assistants. Prepares student training materials, such the online SLA
training guide; Assists with scheduling of student hours and management
of SLA absences; Assists other library staff with evaluation of student
library assistants.
Works varied schedules, including daytime, evenings and
weekends, depending on operational needs and library schedule.
Other related duties as assigned.
Requirements: Consistent customer-services orientation;
Excellent interpersonal skills and initiative dealing with library
users and staff; Confidence and consistency with supervision of
undergraduate students; Moderate mechanical ability and patience with
equipment (particularly printers); Superior organizational skills;
Relevant library experience and supervisory experience preferred;
Bachelor's degree highly preferred.
Additional Information: Heavy public contact &
light maintenance of equipment. Works alone to maintain library services
when operationally required.
Application Instructions: Please apply online, faxes and emails will not be accepted. A cover letter is appreciated.
Sacred Heart University, rooted in the Catholic
Intellectual Tradition and the Liberal Arts, embraces a vision for
social justice, educates students in mind, body, and spirit to prepare
them personally and professionally to make a difference in the global
community. Sacred Heart University aspires to achieve prominence through
innovative teaching and learning while cultivating a campus community
that is recognized as caring and creative.
As an Equal Opportunity Employer, Sacred Heart
University encourages qualified members of underrepresented groups to
apply.
