Thursday, June 22, 2006

Member Services Manager - Non-profit library membership organization, NY

Member Services Manager - A non-profit membership organization of libraries and related organizations in New York City and Westchester seeks an innovative, dynamic, and experienced library professional with a strong service orientation to initiate a new membership program, perform needs assessments, and foster strong communication between the organization and its members. The organizations services include professional development programs, resource sharing, library grant awards, and an online job service. Offices are in downtown Manhattan. THE POSITION: Maintain a high level of effective communication with members, vendors and staff. Market existing services. Assist in identifying future services based on members needs determined through a range of needs assessment tools including online surveys and focus groups. Build resources for new initiatives through grant submissions and/or other fund-raising activities. Encourage non-member library-related organizations to join the organization. Market test, develop, and promote a new service/program package for individual members. Increase contact, interaction, and collaboration with metropolitan area graduate library program faculty and students. Salary is competitive and there is an excellent benefits package. REQUIREMENTS: MLS or MLIS from an ALA accredited library school plus experience as library manager or project director. Demonstrated success in planning, introducing and managing change and thinking strategically. Excellent written, interpersonal and presentation skills. Flexibility, adaptability, and the ability to maintain confidentiality are important. An entrepreneurial approach and marketing experience preferred. Grant writing and fund raising experience is a plus. Job Code TM-01 (resumes in Word preferred). For further details on this job, to send your resume, or to make a referral, contact: Sarah Warner,, 212 / 869-3348. WONTAWK, Superior Staffing for Librarians and Other Information Professionals, 25 W 43rd Street, NY NY 10036 (resumes in Word preferred).