The UConn Library seeks a
collaborative and people-focused Head of Access & Visitor Services.
The successful candidate will envision and lead the next generation of
responsive access and visitor services for the UConn community and the
citizens of the State of Connecticut. Reporting to the Associate
University Librarian for Academic Engagement, this position leads and
manages the Access & Visitor Services unit, supervising five full
time professional staff responsible for collectively providing
exceptional customer and public services at the Homer Babbidge Library,
UConn’s main library and a hub of student activity at the Storrs campus.
This position connects the Unit’s work to the UConn community and leads
the Unit in assessing and implementing technologies, resources, and
services.
As an active member of the Library’s Academic Engagement area and guided by our Strategic Framework of Connect, Empower, and Engage
the successful candidate will contribute to the advancement of the
Library through collaboration and relationship-building and demonstrate
excellent leadership, communication, professional judgment, and
decision-making practices while reinforcing the principles of diversity,
equity, inclusion, accessibility, and justice in daily
responsibilities.
Along with all UConn Library personnel, the
Head of Access & Visitor Services will demonstrate respect in all
interactions within the Library and across the University and will
exemplify the UConn Library values of kindness and trust, curiosity and
inquiry, equity and inclusion, and having fun.
Hours: Monday through Friday, 7:15 a.m. to 3:15 p.m. Occasional evenings and weekends may be required.
Responsibilities, Shared Expectations for Supervisors, and Shared Expectations for All Staff: See full job posting HERE
Minimum Qualifications:
Bachelor’s degree in a field relevant to the position. Minimum of six
years related professional experience. Demonstrated commitment to and
approach in providing and training others in exceptional customer and
public service skills. Supervisory experience and knowledge of
principles and best practices of employee supervision. Must demonstrate a
commitment and ability to uphold inclusive management practices.
Demonstrated understanding of Library Management Systems with the
ability to remain current and communicate and collaborate on effective
use of the platform across all UConn Library locations. Demonstrated
ability to actively and effectively engage with stakeholder communities.
Demonstrated knowledge of and commitment to the principles of
diversity, equity, inclusion, accessibility, and justice. Advanced
interpersonal and oral and written communication skills.
Preferred Qualifications:
A graduate degree in Library and Information Science from and American
Library Association-accredited institution (or an international
equivalent). Leading or participating in actions or initiatives in
support of advancing student success. Direct experience with Library
Management Systems in a professional capacity. Proven success in leading
and implementing change. Demonstrated experience in providing user
assessment and developing recommendations for improving services or
resources.
Employment at UConn and Appointment Terms:
UConn’s faculty and staff are a critical link to fostering and
expanding our vibrant, multicultural and diverse University community.
As an Affirmative Action/Equal Employment Opportunity employer, UConn
encourages applications from women, veterans, people with disabilities
and members of traditionally underrepresented populations.
This
is a full-time, onsite position based on the UConn Storrs campus. The
University offers a competitive salary, outstanding benefits, including
employee and dependent tuition waivers at UConn and a highly desirable
work environment. Salary is dependent upon education, qualifications,
and experience. This position is covered by the University of
Connecticut Professional Employee’s Association, please see Career Paths for information on position classifications and salary bands.
To Apply: Applications must be submitted online using UConn Jobs at http://www.jobs.uconn.edu, Staff Positions (Reference search #497022) and include a cover letter, detailed resume, and contact information for three professional references. To be considered, completed applications must be submitted by end of day, December 18, 2022.
Nominations and inquiries can be sent in confidence to ellen.silbermann@uconn.edu.
Employment of the successful candidate will be contingent upon the
successful completion
of a pre-employment criminal background check. All employees are
subject to adherence to the State Code of Ethics which may be found HERE.
Please
see the full job posting HERE.