Tuesday, June 14, 2016
Adult Services and Outreach Coordinator - Concord (NH) Public Library
Adult Services and Outreach Coordinator - Concord (NH) Public Library.
Full-Time, Days, Monday - Friday, 40 Hours per week. STARTING SALARY
RANGE: $57,762 to $83,678 annually DOQ. Comprehensive benefits package
includes medical, dental, life & disability insurances, paid
holidays, vacation and State of NH Retirement System plan. A City
Application is required. Applications may be completed online at www.concordnh.gov.
For more information on applying, please call the Human Resources
Department at (603) 225-8535 (voice) or TTY at 800-735-2964 or 7-1-1.
Open until filled. JOB SUMMARY: Manages and oversees the library’s Adult
Services Division and acts as the outreach coordinator. Is responsible
for the overall goal setting, planning, development, and implementation
of services in the Adult Services Division, which includes both
reference services and circulation services. Supervises Adult Services
staff. Performs professional work analyzing and responding to the
informational and recreational needs of the public and contributes to
collection development. Is responsible for coordinating social media
efforts and other aspects of library public relations and outreach.
ESSENTIAL JOB FUNCTIONS: Carries out supervisory responsibility for the
Adult Services Reference Librarians, circulation staff, and others in
Adult Services Division in accordance with city policies, procedures,
and applicable laws, including scheduling, training in job skills,
appraising performance, addressing complaints, resolving problems, and
planning, assigning and directing work. Coordinates social media and
public relations efforts to a variety of local sources. Maintained and
update the Library website. Manages a variety of vendor programs and
carries out in house programming. Reviews progress, accomplishments,
budgets, and strategies for the Adult Services Division. Sets, plans,
develops, and implements the overall goals of services and workflows
through priority setting and task assignment in the Adult Services
Division. Identifies potential sources of supplies, materials, and
services to provide appropriate quality and prices. Identifies potential
community partnerships to help benefit the Library. Supervises and
participates in the preparation and interpretation of statistical
reports in Adult Services. Answers reference and reader’s advisory
questions for patrons by phone, in person, by mail, and by e-mail;
analyzes specific user needs and researches, retrieves, synthesizes,
edits, and filters information; refers patrons to appropriate agencies
or organizations; directs patrons in the use of library facilities,
resources, services, and equipment; interprets, applies, and explains
library policies and procedures. Analyzes and evaluates assigned areas
of the library collection on an ongoing basis to ensure appropriate
development of the collection to meet the needs of the public and the
mission of the library; uses professional judgment to review, evaluate,
and select library materials in all formats for adults. Develops and
monitors the annual plan to allocate library materials funds for the
whole library. Coordinates and oversees the development of the adult
collection. Maintains education in library science; attends courses,
workshops, and conferences; keeps abreast of professional library
literature. Analyzes user requests; searches for and locates needed
resources. Belongs to and is active in local and state library
organizations. Acts as member of management team; confers with upper
management to keep them informed on key issues and progress toward
objectives and to gain their support and approval; makes recommendations
to assist management in making needed improvements. Prepares reports,
memos, and correspondence concerning areas of responsibility. Prepares
annual area budgets; interprets and monitors performance of contracts;
reviews bill from vendor. May perform duties of Library Director in
his/her absence. Participates significantly in the development and
implementation of library policies, procedures, and long-range plans.
Creates physical and digital signage and marketing posters for Library
events. Performs other related duties as assigned. MATERIAL AND
EQUIPMENT USED: Personal Computer and/or Terminal, CD-ROM Equipment,
Printers, Microfilm/Microfiche Reader/Printers, Barcode Readers,
Scanner, Audiovisual Equipment, General Office Equipment, Tablet and
eReaders. MINIMUM QUALIFICATIONS REQUIRED: Education and Experience:
Master’s degree in Library/Information Science accredited by the
American Library Association; four years of progressively responsible
related experience or any combination of education, training and
experience that provides the knowledge, skills and abilities required
for the job. Licenses and Certifications: None. KNOWLEDGE, SKILLS AND
ABILITIES: Knowledge of: Library operations and administration.
Professional library principles and practices. Principles of
supervision, recruitment, training, and performance evaluation.
Principles and practices of budgeting. Principles and practices of
marketing, including a variety of social media platforms. Principles and
practices of purchasing. Methodology of research and statistical
analysis. Demographic data analysis pertaining to patrons. Modern
practices of library automation. Library software and hardware
applications as well as operating systems. Website management of a wide
variety of public and scholarly information sources. Trends relating to
publishing, computers, public relations and media. All department
policies, rules, and regulations. In-house library collection as well as
networked resources worldwide. All client groups and the community as a
whole and its various needs. Policies, functions, and administrative
operations related to area of assignment. Skills in: Communicating
clearly and effectively, both orally and in writing. Operating computer
equipment and peripheral devices. Troubleshooting computer operating
issues. Social media platform technology. Identifying, developing and
fostering community partnerships. Maintaining database files.
Supervision and management, including planning, organizing, assigning,
directing, reviewing, and evaluating work of those supervised and
providing leadership. Communicating with tact and discretion. Applying
initiative and independent judgment to problem solving. Compiling
statistics and analyzing data. Effective interviewing techniques to
include applicant selection. Motivating staff for performance through
providing training and development opportunities. Independently
organizing work, setting priorities, and following up on assignments.
Preparing reports and correspondence. Formulating goals, objectives, and
methods of evaluation. Determining client needs. Defusing conflict
situations amongst both employees and library patrons. Information
retrieval. Database searching. Mental and Physical Abilities to:
Establish and maintain effective working relationships with staff,
patrons, and other city departments. Speak effectively before public
groups and respond to questions. Write reports, correspondence, and
procedure manuals in a clear and concise manner. Read, analyze, and
interpret professional periodicals and journals. Read, analyze and
interpret hardware and software programs for application and use.
Effectively utilize a wide range of in-house and remote information
resources and technology. Apply logical thinking to anticipate, analyze,
and resolve problems and accomplish tasks. Perform duties while sitting
for an extended period of time, standing, and/or stooping. Occasionally
lift light and heavy objects. Use tools or equipment requiring a high
degree of manual dexterity. Working Conditions: Work is performed in a
library. This class specification should not be interpreted as all
inclusive. It is intended to identify the essential functions and
requirements of this job. Incumbents may be requested to perform
job-related responsibilities and tasks other than those stated in this
specification. Any essential function or requirement of this class will
be evaluated as necessary should an incumbent/applicant be unable to
perform the function or requirement due to a disability as defined by
the Americans with Disabilities Act (ADA). Reasonable accommodation for
the specific disability will be made for the incumbent/applicant when
possible.
Labels:
adult services,
full time,
out of state,
outreach,
public libraries
Location:
Concord, NH, USA