Wednesday, February 24, 2016

Library Specialist (Unclassified)

Connecticut State Library PLEASE FOLLOW THE SPECIFIC APPLICATION FILING INSTRUCTIONS AT THE BOTTOM OF THIS PAGE! Open To: The Public Position No.: 34950 Unit: Library for the Blind and Physically Handicapped (LBPH) Location: 198 West Street, Rocky Hill, CT Schedule: Full Time – Monday through Friday Hours:8 hour days; 40 hour work week Salary: $2,926.17 bi-weekly; $76,373 annually (AR26) Closing Date:  March 16, 2016 The preferred candidate will have considerable experience in the leadership and management of a library department/division/unit; experience in multiple library functions including technical services, collection management, and circulation; working knowledge of library automation systems; experience in public outreach; some experience serving the reading needs of the blind and disabled; and a minimum of two years supervisory experience.  EXAMPLE OF DUTIES: Supervises the day-to-day circulation and technical services operations of the library; performs cataloging functions for audio and braille books; conducts shelf planning and implements active weeding programs; oversees the audio book duplication program; maintains currency with the rapidly changing and growing online delivery of library services and books; maintains active liaison with the automation system vendor including problem troubleshooting; supervises the audio equipment loan program including effective audio equipment inventory control and disposition; manages the library volunteer program; arranges and conducts outreach events; maintains the LBPH portion of the State Library website; develops pertinent policies and procedures; conducts related surveys and studies; supervises assigned staff; becomes Acting Director in the absence of the Director; exercises effective leadership to create and sustain a productive, positive, supportive, and respectful work environment; performs related duties as required. MINIMUM QUALIFICATIONS REQUIRED KNOWLEDGE, SKILL AND ABILITY: Considerable knowledge of professional principles and practices of library science and/or bibliographic sources of information; considerable knowledge of and demonstrated ability in specialized functional procedures and/or specialized subject matter; considerable knowledge of library administration principles and techniques and library automation; considerable interpersonal skills; considerable oral and written communication skills; ability to analyze and solve complex problems relating to library methods and procedures; ability to utilize computer software; some supervisory ability.EXPERIENCE AND TRAINING: General Experience:  A Master’s degree in Library Science or Information Science from a library school accredited by the American Library Association AND three (3) years of post-graduate degree experience in a relevant area of professional library work. Note:  Filling this position will be in accordance with reemployment, SEBAC, transfer, promotion and merit employment rules, if applicable. APPLICATION INSTRUCTIONS:  Interested and qualified candidates who meet the above experience and training requirements should submit a cover letter that describes your interest and suitability for the position, resume and application for Examination or Employment (CT-HR-12) at http://das.ct.gov/HR/Forms/CT-HR-12_Application.pdf  to: Deborah Hearl, Human Resources Specialist Dept. of Administrative Services/SmART Email to DAS.HR.SMART@ct.gov Subject line MUST include: your last name and LibSpec34950. Please note: due to the large volume of applications received, we are unable to field phone inquiries and confirm receipt of applications. AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

Friday, February 19, 2016

Adult Services/Adult Program Librarian (full-time, 35 hours/week)

The E.C. Scranton Memorial Library, located in the beautiful coastal town of Madison, CT, seeks a dynamic, forward-thinking librarian to join our Adult Services Department.  This position is responsible for planning, publicizing and implementing library programs for adults as well as collaborating with the Children and Teen Services Librarians to provide multi-age, library-wide programs. This position is also responsible for coordinating and overseeing our eNavigator program that provides both in-house and outreach instruction in the use of our online databases, downloadable e-book and audiobook collections, and electronic devices such as tablets, e-readers and other personal digital devices. Other duties include assisting library patrons with reference and reader’s advisory questions and collection development. Qualified candidates must have an MLS from  an ALA-accredited institution, a high comfort level using and instructing others in the use of current technology and various digital devices, familiarity with current trends in library services and programs for adults, excellent customer service skills, knowledge of print and electronic resources, strong written and verbal communication skills, and the ability to work across library divisions. Public library experience and a working knowledge of the Sierra integrated library system along with basic public relations and marketing experience a plus. Recent graduates are encouraged to apply. Salary is $49,140 with generous health, vacation, and retirement benefits. Schedule includes evenings and rotating Saturday and Sunday hours. Please send resume and cover letter via email to: Beth Crowley, Library Director scrantonlibraryhr@scrantonlibrary.org. Closing date: Friday, March 4, 2016.

Thursday, February 18, 2016

Librarian III

The Town of West Hartford Announces an Open Competitive Examination For the Position of Librarian III Application Deadline:Monday, March 7, 2016 Salary Range:$80,990 - $102,050 APPLICATIONS WILL ONLY BE ACCEPTED ELECTRONICALLY JOB PURPOSE: This is professional level administrative library work which involves directing the operations of branch libraries or a division at the Noah Webster library.  A Librarian III is responsible for duties requiring the application of professional techniques and procedures in the administration of branch libraries or a division of the Noah Webster Library.  A Librarian III has considerable latitude in the application of professional practices to the field of specialization.  Supervision is received from the Library Director or another superior, through the review and coordination of goals and objectives and through discussions and/or meetings.  Librarian III supervises subordinate personnel of various levels.  Note: This position will be responsible for directing the operations of a branch Library. WORK ENVIRONMENT: Work is performed in a business office setting subject to some interruptions and background noise.  Work is performed with independence and initiative.  Performs varied and responsible functions requiring judgment to ensure compliance with applicable departmental and town policies, procedures and methods.  Manages and coordinates multiple priorities adhering to established time frames.  Must be mobile, able to push/pull light objects, occasionally lift objects up to 30 pounds.  Must be able to perform such tasks as writing, filing, typing, using a calculator, and skills which require hand-eye coordination such as a computer.  Must be able to sit for prolonged periods.  Has frequent contact with employees, other town departments, vendors, community representatives, and the general public.  Must be able to concentrate on fine details with occasional interruption, attend to tasks/functions for more than forty-five to sixty (45-60) minutes at a time, remember multiple assignments given over long periods of time, and understand the theories behind several related concepts.  Must be able to communicate in English and be understood clearly; hearing requirements include the ability to effectively interact with customers in person or by telephone.  May be exposed to dust, fluctuations in inside temperatures and electro-magnetic radiation as in computer screens.  Work may occasionally be required beyond normal working hours. ESSENTIAL JOB FUNCTIONS Directs and participates in the operation of full service branch libraries; selects books and other materials; supervises all procedures and suggests revisions in consultation with the division heads at Noah Webster library; develops and carries out special programs; coordinates maintenance of building and grounds. Supervises and participates in the operation of a library division; directs the daily operation of a division and coordinates activities with other division heads; coordinates procedures with other divisions and suggests revisions as necessary. Establishes performance standards, reviews and evaluates work performance of subordinate personnel and recommends merit increases as appropriate.  Assures organizational and individual goals are achieved.  Interprets Personnel Rules, policies and procedures and enforces regulations and applicable contract agreements including the adjustment of grievances. Participates in staff selection; trains staff, sets goals and evaluates performance, in order to recommend merit increments. Plans, assigns and supervises work of division assistants. Attends professional meetings and may make presentations on behalf of the library. Prepares reports and assists in the preparation of budget estimates for the division. May select books and other materials. May develop, write, and administer grants for the division, or work collaboratively with other divisions, Town departments or outside agencies to develop grant opportunities. Provides reference services for library users; may teach classes such as computer training, and assists patrons in selection of materials. Keeps informed of developments in specialized field. Performs related work as required. KNOWLEDGE, SKILLS and ABILITIES Extensive knowledge of professional library principles, methods, materials and practices. Extensive knowledge of reader interest levels and of books, authors, and related materials. Significant knowledge of the library materials and tools available for specialized library work to which assigned. Significant experience with information technology including personal computers, the world wide web, social media, and ebooks. Ability to analyze professional and administrative problems, and to make recommendations for their solution. Ability to establish and maintain favorable public relations and effective working relationships with other employees.  Ability to plan and direct a major library service. MINIMUM QUALIFICATIONS Master's Degree in Library Science and at least four (4) years of experience in professional library work, including supervisory experience; or any satisfactory equivalent combination of education and experience.  METHOD OF SELECTION Oral Board Examination weight 100% passing score 70 Candidates must achieve a passing score of 70 on the oral examination in order to have their name placed on the Eligible List for this position.  An individual appointed to the position must satisfactorily complete a one (1) year probationary period. APPLICATIONS The Town reserves the right to limit the number of qualified candidates invited to any portion of the selection process. The Application for Employment may be accessed from the Town of West Hartford website at Westhartford.org under “Jobs”.  Your resume and a letter of interest may be linked on to the application.  All application materials must be received no later than 4:30pm on Monday, March 7, 2016. APPLICATIONS WILL ONLY BE ACCEPTED ELECTRONICALLY An Equal Opportunity/Affirmative Action Employer - M/F

Wednesday, February 17, 2016

Archives Assistant

Choate Rosemary Hall School The Archives Assistant works under the direction of the Archivist to insure that resources in the archives collection are appropriately labeled, indexed, stored, and preserved. Assists the Archivist to publicize and promote the history of Choate Rosemary Hall. This is a part-time, 20 hours per week, academic year, non-benefits eligible position. Duties and responsibilities: 1. Promotes School History: Create actual and virtual displays using the appropriate software. Assists the Archivist with providing reference services to the Choate community and independent researchers. 2. Updates Archives' databases: Maintain the art inventory database and the binder of photographs of the school's art; Maintain the textile inventory database, including labeling, preserving, and indexing; Create and maintain an inventory/database of artifacts. 3. Organizes archival materials: Index new and past issues of The News, The Alumni Bulletin, and other serial publications. Maintain the picture file, including indexing, filing, labeling, and preservation activities. Process new acquisitions, including the search for redundant documents, applying the classification system, labeling, and preserving appropriately. 4. Undertake other archival tasks/projects as assigned. Requirements: Background in library work or records management required. Archives experience preferred. Significant experience with computer software on both PC and Mac platforms - including but not limited to: Word, Excel, Publisher, Outlook, digital photography, scanning, photo editing, and Adobe Photoshop. Must have strong written and verbal communication skills. Must have the ability to handle details with a very high degree of accuracy. Must have the ability to work independently, be reliable, and maintain the confidentiality of school records. Must have the ability to regularly walk up and down stairs, climb, reach, handle and carry archive boxes weighing up to 30 pounds. Students working toward an MLS are encouraged to apply. Please email your resume to hresources@choate.edu

Friday, February 12, 2016

Part Time Staff/Digital Services Librarian

Berlin-Peck Memorial Library Are you a tech-savvy librarian who’s great at multi-tasking, comfortable with WordPress websites and enjoys working the reference desk? Then please apply for this position on our adult services team! Duties will include, but are not limited to: Staffing the adult reference desk. Promoting the effective use of all information resources through marketing and training. Updating and maintaining the library’s website. Training and instructing staff in the use of automated systems and databases. Working with consultants to ensure an efficient technology environment for the library’s digital services. Assisting  patrons and staff with common computer hardware and software problems. Schedule: Wednesdays, 3-8, Thursdays, 12-5, Fridays, 10-5 (off when working Saturday) One Saturday/month. Qualifications: MLS preferred; will consider MLS student or related experience. Public library experience. Expertise with Internet, social media, databases, website management, ILS systems and electronic media. $21.50/hour no benefits.Send letter of interest, resume, and completed application to http://www.town.berlin.ct.us/egov/documents/1384836332_19201.pdf by Tuesday, March 1, 2016 to Town Manager’s Office, Town of Berlin, 240 Kensington Rd., Berlin, CT  06037. EO/AA.

Thursday, February 11, 2016

Part-time Library Assistant for Circulation

DiMenna-Nyselius Library, Fairfield UniversityThis position requires an Associate’s degree or LTA certificate is preferred. Experience: 1 year pervious library experience.  Familiarity with computer systems required.  Accuracy in typing or data entry, must have verbal and written communication skills, strong customer service skills, & must be able to work Sunday schedule 10:30 a.m. to 6 p.m.   Flexibility is a plus to substitute for other shifts, as needed. Circulation staff opens or closes the library building, serves on the circulation desk loaning out & receiving materials, offers directional information, assists patrons in locating reserve materials, performs clerical tasks, assists in the training and supervision of student assistants, oversees the maintenance of the library stacks, digitizes library materials, and assists in performing special projects or other duties as assigned. Submit resume and contact information to Jill Massari, DiMenna-Nyselius Library, Fairfield University, 1073 North Benson Rd., Fairfield, CT 06824 or electronically to jmassari@fairfield.edu.  Review of applications will begin immediately.

LIbrarian I/II

Greenwich Library, Greenwich, CT. This position involves responsible multi-specialized professional library work. It requires a strong public service orientation and aptitude, and working knowledge of information technology in libraries. The current opening is in Children's and Teen's Literature as the Literature Selector, but this recruitment may be used to fill future Librarian I/II openings elsewhere at Greenwich Library or in the Town of Greenwich.  Minimum Requirements: Master's degree in Library Information Science from an ALA accredited college or university plus a general knowledge of library procedures. Salary:  $60,371- $83,565. www.greenwichct.org/jobs for info and to apply. Close date 2/23/16, 4 PM.   EOE M/F/D/V

Supervisor of Circulation and Branch

New Britain Public Library. The New Britain Public Library is looking for a full time Supervisor of Circulation and Branch. The Supervisor is responsible for the day-to-day operation of the adult circulation unit in the main library, as well as outreach and oversight for the branch. See http://nbpl.info/employment.html for the job description and application procedure.

Wednesday, February 10, 2016

Senior Librarian

Town of CheshireThe town invites a qualified, well rounded, energetic, customer focused professional to join our management team as a 35 hour per week Senior Librarian (L-6). Salary range: $58,822 - $71,908 annually. As the Head of Materials Management, the individual selected will be responsible for administering and operating the combined Circulation and Technical Services functions in one of the busiest public libraries in the state. The position will supervise, train and evaluate approximately 18 full- and part-time staff members plus substitutes in the acquisition, cataloging, processing and circulation of items of all media types including downloadable materials. The library acquires approximately 16,000 items and loans approximately 400,000 items per year, Must have exceptional organizational, management and customer services skills and demonstrate proficiency in the principles and practices of collection development, cataloging and circulation. Must be able to represent the library at consortium-level meetings, works with vendors and successfully manage a budget. Supervises the library in the absence of an administrator; able to work and make decisions independently. Looking for a creative, team oriented individual who will constantly seek to improve and streamline library operations and procedures to the benefit of patrons. Job description attached and also available at the Town Manager’s Office, Cheshire Town Hall, 84 South Main Street, Cheshire. A letter of interest and resume must be submitted by the close of business on Friday March 4, 2016 to Louis A. Zullo, Personnel Director/Assistant Town Manager, at the Town Manager’s Office. This notice is posted in compliance with the Town of Cheshire Personnel Rules and Regulations. The Town of Cheshire is an EEOE, M/F/D/V. 

Tuesday, February 09, 2016

Information Technology Director

Great Neck Library This is a contract, confidential position that reports to the Executive Director of the Great Neck Library. Responsibilities: Report to the Executive Director and assists in the day-to-day technology operations of the Library. Participate in any renovation project, including attending construction and Building Advisory Committee meetings as needed. Assist in planning and procedures for instituting any new technology in the Main Library and Branches. Manages Technical Services, Computer Services and Website Services . Makes recommendations for technology improvements to the Executive Director. Manage the library catalog (Innovative Interface), LILink, Website, Financial software and other programs the library uses to insure they are functioning and up to date with version changes that meet the needs of the organization. Work closely and collaboratively with technical service staff, integrated library system vendor, application vendors and other partners to further the discovery, delivery, maintenance and preservation of Library and other data. Coordinate the installation, testing, customization, and ongoing configuration of Library systems software and related upgrades. Maintain the various online processes for integration of Library Services Platform data and external systems such as LILink, OCLC, WorldCat, etc. Will insure compliance with authorization policies and license agreements. Skills Required: Bachelor's degree in computer information science or closely related field or the equivalent practical experience. Five years of professional experience in all aspects of information technology. MLS or MLIS degree from an ALA accredited institution required. Must have 3-5 years of management or supervisory experience. This individual will bring strong analytical, technical and troubleshooting skills in support of a complex array of library applications. Has strong commitment to system integrity, support and continuity of operations, actively coordinating and communicating with vendors and others in pursuit of problem resolution. Skills Preferred:  Demonstrated experience administering an Integrated Library System within a large scale library setting. Demonstrated knowledge of discovery tools and metadata practices supporting discovery, specifically in a library context. Knowledge of bibliographic record structure such as MARC, XML markup, etc. Technical knowledge of library services and supporting data (including Acquisitions, Circulation, Cataloging and Electronic Resource management) Experience integrating third-party applications into library systems. Ability to work independently and in a collaborative team environment. Experience with personnel issues preferred. Salary commensurate with experience.  The starting salary is $90,000 with full benefit package commensurate with experience and qualifications. Reply with resume and cover letter via email by February 19th, 2016 to:  Holly Coscetta, Administrative Assistant to the Director, Great Neck Library hcoscetta@greatnecklibrary.org 516-466-8055, ext. 201

Evergreen System Specialist

Bibliomation, Inc. (Waterbury, CT.) is Connecticut’s largest library consortium consisting of over 60 member libraries. Bibliomation libraries share materials and manage resources using the Evergreen open source integrated library system.  Bibliomation is seeking an Evergreen Systems Specialist to join the Evergreen support team. The Evergreen Systems Specialist will: report to the Evergreen Systems Manager, working closely to manage the Evergreen system which is operated using both Linux and Windows within a multi-server environment; assist in troubleshooting software issues by performing log analysis and error debugging; assist in technical tasks associated with backup and recovery activities; monitor system performance and adjusts operating systems and applications to avoid performance issues; install and test new Evergreen software patches and releases; make recommendations or modify existing system configurations based on member library needs; perform systems integration testing of various operating systems, databases, utilities and hardware upgrades . Required: Bachelor’s degree or equivalent in Computer/ Information Science or related field; 1-3 years work experience; proficiency with Linux and Windows operating systems; strong relational database experience, including SQL scripting; familiarity with HTML, CSS, JavaScript; familiarity with virtualization tools; knowledge  and /or experience with networking and Powershell; strong oral and written communication skills; ability to collaborate in a team environment; and strong interest in actively participating in the Evergreen open source community. Preferred: Working knowledge and /or experience with software development and version control; familiarity with libraries or education; experience with open source software projects; exceptional customer oriented service. Benefits: Bibliomation offers a comprehensive benefit package. Salary range for this position is: $50-$55k.  Cover letter, resume, names of references should be submitted electronically to: jobs@biblio.org Applications will be accepted and reviewed until the position is filled. Bibliomation is an EOE.

Library Technical Assistant/Circulation

E.C. Scranton Memorial Library, Madison, CT, is seeking an individual with excellent customer service, communication and computer skills to work at the Main Circulation Desk.  This position is responsible for performing the full range of circulation desk functions while presenting a courteous and welcoming first impression of the Library. Duties include but are not limited to:circulating, renewing and reserving materials, registering new patrons, managing and updating patron records, fine and fee collection for late or damaged/lost items, answering and routing phone calls, sorting and processing C-Car deliveries, providing information about Library policies, programs and services. Qualified applicants must possess a high school diploma, be able to work efficiently and effectively while juggling multiple priorities, and be comfortable working as part of a team. The position is full-time, 35 hours per week, with one evening a week and Saturday and Sunday hours in rotation. The starting salary is $13.00 per hour with excellent benefits.  Please send a resume and cover letter via email to Bonny Albanese, Head of Circulation and Technology at: scrantonlibraryhr@scrantonlibrary.org.   Closing date: Friday, February 19th 2016.

Thursday, February 04, 2016

Librarian I

New Britain Public Library. Children’s entry-level position, 37.5 hours per week. A Masters in Library Science Degree from an ALA accredited Library Science program Ability to use professional judgment in the application of library rules and procedures. Computer literacy required.  Full posting and job description at www.nbpl.info. Resume, letter, and 3 references to Library Director, New Britain Public Library, 20 High Street, New Britain, CT 06051 or email to prutkowski@nbpl.info.  

Part-time Clerk I

New Britain Public Library. 20 hour Clerk I position to work in Circulation area.  $13.91/hr. Full posting @ www.nbpl.info; high school diploma or GED required.  Application or resume & letter, 3 work-related references to Administration, New Britain Public Library, 20 High St., New Britain, CT 06051. No phone calls please. EOE 

Wednesday, February 03, 2016

Youth Services Librarian

The Ferguson Library. The Ferguson Library in Stamford, CT, is seeking to fill a new full time position for a creative, enthusiastic, highly motivated, customer service-oriented youth services librarian. Join a team committed to providing outstanding library service to a diverse community.The successful candidate will enjoy working with young people, have a strong background in children’s and teen literature, and possess excellent interpersonal and communication skills. Responsibilities include reference, and readers’ advisory, collection management and programming activities for all ages. Additional responsibilities of this position include outreach into the community to promote literacy and library use. Proficiency in technology required. Bilingual capability an asset.  MLS required.  The Ferguson Library provides full time staff members with a competitive salary and a comprehensive and generous package of employee benefits, including pension, health and life insurance, and programs to encourage staff members to achieve personal and professional growth. The salary range for this position having a 37.5 hour work week is $56,969 - 69,925. The starting salary is commensurate with experience. To be considered for this position, please submit a resume and cover letter by email to George N. Nichols, Director of Human Resources and General Counsel (gnichols@fergusonlibrary.orgnot later than February 22, 2106. The job description can be found here. Refer to www.fergusonlibrary.org for more information about the Library and community.  

Circulation & Branch Supervisor

New Britain Public Library position opening in a busy library of a diverse and dynamic community.  A Masters in Library Science Degree from an ALA accredited Library Science program and three years of supervisory and library experience in public service to children and or adults required. Strong commitment to customer service, and excellent people and communication skills required.  Oversees the development and maintenance of circulation resources, coordinates circulation activities at both the main library and its branch, and provides outreach.  Experience with Sierra preferred.  Full posting and job description at www.nbpl.info. Send resume, letter, and contact information for 3 references to Library Director, New Britain Public Library, 20 High Street, New Britain, CT 06051 or email to prutkowski@nbpl.info.

Monday, February 01, 2016

Adult Learner Data and Applications Specialist (fulltime)

Hartford Public Library seeks creative and flexible individual for Adult Learner Services. Responsibilities: providing classroom and online educational support; community outreach; data collection and tabulation; and U.S. Passport Services. Minimum requirements: Bachelors Degree or equivalent experience required. Bilingual: English/Spanish. In accordance with U.S. Department of Homeland Security directives this position requires possession of U.S. citizenship. Starting salary $40,000 Full requirements, job description and application are available online at http://hplct.org/about/jobopenings or Administrative Office, Hartford Public Library, 500 Main Street, Hartford, CT 06103. Applications accepted until filled. Date: January 2016. Position: Adult Learning Data and Applications Specialist Department: Adult Learning FLSA: Exempt Reports to: Chief Adult Learning Officer Supervises: BIA Accredited Representatives 
SUMMARY OF RESPONSIBILITY: The Adult Learning Administrative Assistant ensures smooth entry of all division data into online data/case management systems. Monitors all administrative policies and procedures for effective delivery of services. Administers immigration and U.S. passport applications. May interfaces with Department of Homeland Security customer service staff and adjudication officers. This position ensures the highest level of confidentiality and service is provided to all customers. Saturday and evening hours required. Collects, inputs and tabulates data; and prepares annual and monthly statistical and fiscal reports. Works closely with legal counselors and instructors to track and update client/student demographic information. Coordinates trainings for department staff, volunteers, and interns. Oversees the activities of mailing and cashiering; ensures all equipment, materials and supplies are ordered and software subscriptions are maintained to meet required inventories, collects and submits contractor invoices. Oversees Passport Application services and executes passport applications. Supports legal counselors by collecting and organizing client documents; executes immigration applications as assigned. May interpret and translate for clients in languages other than English. Proctors GED Testing and other examinations as assigned. QUALIFICATIONS AND COMPETENCIES: Must be a United States citizen or U. S. national to apply and cannot hold any position which may result in a conflict of interest. Note: Applicant must be approved by the Department of State and must obtain passport certification within two months of hire. Bachelor’s Degree in Business Administration or related field preferred. Two years prior experience in business operations and handling of cash and other receipts is required. Solid working knowledge of all MS Office suite software and online case management systems is required. Spanish language fluency preferred. Knowledge of Passport Agency and immigration procedures and processing preferred. Must be detail oriented and confidential. Prior experience working with a diverse community. Solid written and verbal communication, listening, organization and priority setting skills. Knowledge of the principles and practices of modern library systems and programs is preferred. Strong commitment to working within a team environment is required. Ability to provide welcoming and effective customer service. Ability to work independently. Ability to think quickly, assess a situation and make a sound decision. Ability to work a varied schedule inclusive of evenings and weekends. Ability to create clear and concise reports, and to deliver them orally to a wide variety of audiences. Mental and physical requirements: The Physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to perform continuous bending, twisting, stooping, reaching, pulling of a cart, and lifting of moderate to heavy weight material up to 50 lbs. Must be able to walk, sit and stand for extended periods during the shift. Must be able to travel to all facilities within the city, during all weather conditions. Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Ability to keep his/her composure with the public and co-workers in everyday, potentially stressful situations.