Computer Lab Assistant

The West Hartford Library needs a tech-savvy individual to staff our busy computer lab at our main library.  There are eighteen Windows 7 computers, three printers and an all-in-one scanning station in the lab.  This position involves helping patrons to log onto computers using the library’s print/time management system (Pharos),  do basic computer tasks and save work,  add funds for printing documents, scan and print documents.   Qualifications: Knowledge of the Microsoft Office 2013 suite and Windows 7/8, Knowledge of Firefox, Chrome and Internet Explorer, Ability to learn a print/time management system, to add money to patron’s accounts, to reprint jammed print jobs , to extend time on computers, Ability to clearly answer basic computer questions, Proficiency in basic troubleshooting for computers, printers and scanner ,  Good communication skills and a welcoming attitude are essential as this position works very closely with our patrons, High School diploma or GED; prefer some college; prefer customer service background, Some flexibility to change schedule when coverage is needed.  Beginning salary: $10.33 hourly.  Send resume and a list of days/times you are available to: Andrew Bosworth Head of Technical Services abosworth@westhartford.org