Friday, May 08, 2015

Adult Services Assistant Manager – New Canaan Library


Manager Adult Services – New Canaan Library

Our highly valued Manager of Adult Services is moving overseas, creating an opportunity for a dynamic and strategic library leader to join our team.

We are looking for:

A qualified librarian with solid leadership experience  to lead a strong team of library professionals

A strategic thinker and planner who thrives in a fast paced and future focused environment

An innovator who has a demonstrated track record of developing and implementing user focused services, products and programs with measureable results

Please see  job description with salary information.

Send relevant resume and cover letter by email before 31 May to:

Lisa Oldham – Executive Director of New Canaan Library

Job Description 

New Canaan Library Vision:

Enrich the town's intellectual and cultural life by

Providing free and convenient access to information,

Fostering lifelong learning, and

Encouraging the exchange of ideas

Our Values

Lifelong learning





Role purpose

Position is responsible for: 

Assisting Adult Services  Manager to assess, review, and prioritize adult services in response to changing members' needs.

Ensuring consistently excellent user experiences for all adult reference and information services at the information desk, online, and on the phone.

Assisting Adult Services Manager to assess, review, and prioritize staff professional training needs.

Leading reference staff, Customer Service Officer and volunteers with a focus on the creation of a high performing, cohesive, and well coordinated  team that embodies our organizational values and delivers exceptional service at all times.

Providing leadership in Adult Services projects as assigned by Adult Services Manager.

Key Functional relationships

Members of Adult Services Team

Digital services Manager

Children’s Services Manager

Teen Librarian

Collections Manager



Consistently provides exceptional information and reference services at the information desk.

Ensures information desk is effectively staffed by well-prepared team that delivers excellent services.

Assists the Adult Services Manager in providing ongoing training, instructional aids, and support of all Adult Services staff.

Provides expert advice for selection of databases and reference tools.

Develops new classes in line with Adult Services Team's changing focus areas.

Participate in and contribute to Library programs, outreach events and initiatives.

Lead and participate in professional in house learning


Professional leadership of Information Desk staff.

Ownership of the delivery of excellent Information Desk services.

Participation in collection development for new materials in all formats and the deletion process.

Effective collaboration and engagement with other departments to enable delivery of seamless services to whole community (on site, online and by telephone)

Responsible for keeping up-to-date with new tools and trends in library services

Serve on library committees or projects as needed

Skills & Attributes

Excellent service ethos

Well organized and reliable

Strong personal professional learning focus

Team player with strong communication and interpersonal skills

Self-starter who takes initiative



Strong customer focus

Excellent judgment

Develops and empowers Information Desk staff

Ongoing self-directed professional development




MLIS Required

35 hour work week,  including one night + Sat or Sun, depending on schedule needs.

4-6 hours at the Information Desk per work day.